Vacant job

About the Position

If you have experience in customer service from a grocery store and a burning interest in problem-solving and customer interaction, this position may be for you! Do you thrive in a flexible and fast-paced environment at a large company?

Our client is a large and well-established chain in the grocery retail sector with operations throughout Sweden. StudentConsulting is looking for employees for their store support on behalf of our client. You will work at their headquarters in Solna and have internal contact within the chain via email and phone.

As a support employee, you will be part of a wonderful and cheerful team with a strong focus on service. Your main tasks will be to monitor and respond to phone calls and emails from our client's stores regarding pricing, assortment, promotions, deliveries, and supply. The position also includes registering and following up on all store matters and being responsible for handling complaints between the store and terminal.

The assignment is full-time starting after the new year and begins with a 6-month probationary period with a great chance of extension. Working hours are office hours from 07:30 to 16:30, Monday to Friday. This is a consulting assignment, which means you will be employed by us at StudentConsulting but hired out to our client in Solna.

WHAT WE ARE LOOKING FOR

We are looking for someone with at least a high school education and previous experience with systems. You should have worked in customer service or in the grocery retail sector before, where previous experience with complaint handling and working towards call statistics and case management is advantageous.

As a person, we see that you are stress-resistant and enjoy working in a fast-paced environment where you are driven by set goals. You have a self-directed working style and strive to improve the processes you work with. At the same time, it is important that you enjoy working in a team and can communicate with everyone. The position involves daily customer interaction, so it is a requirement that you are proficient in both Swedish and English, both spoken and written.

Does this sound like a position for you? Apply today, as interviews are ongoing!

ABOUT THE COMPANY

The award-winning StudentConsulting is one of Scandinavia's largest and leading recruitment and staffing companies, focusing on students, graduates, and vocationally trained individuals. Thanks to a large network and extensive experience, we have filled over 20,000 jobs in the past year. We offer interesting and challenging positions in both full-time and part-time within areas such as IT, engineering, finance, administration, HR, marketing, customer service, sales, industry, production, logistics, and transport. Find your future at www.studentconsulting.com