Vacant job

Do you have a strong service mindset and enjoy being the "spider in the web"? Are you an administrator at heart and want a varied job close to customers and the warehouse team? Then you should apply for the position of Operations Support!

DFDS Logistics Contracts AB is a full-service provider in contract logistics with facilities in Gothenburg, Borås, Jönköping, and Karlshamn, employing around 250 staff.

About the position

As Operations Support, you will support production in our warehouse and ensure that operational work runs smoothly throughout the day. In contact with internal and external parties, you will ensure that incoming orders are handled correctly and dispatched on time.

Your tasks will include continuously registering, verifying, and documenting incoming orders to the warehouse. You will book transports, receive drivers, and create shipping documents. You will also work on problem-solving to follow up and manage missing and/or incorrectly handled goods. You will engage in customer dialogues via email and phone, ensuring that all customers receive their agreed reports on a daily basis. You will maintain close communication with warehouse staff who perform daily operations and assist them with system issues.

We always work proactively to drive customer collaboration and profitability forward, and as part of this, you will actively work as Operations Support to streamline processes with the team.

Main tasks

• Order management
• Daily report management
• Warehouse balance security
• Daily contact with internal and external parties
• Investigative work in case of discrepancies
• Support warehouse staff with system issues
• Establish and adhere to routines
• Booking of transports
• Follow up on activities both internally and externally

We believe that you

• Have relevant experience in logistics and/or warehouse operations
• Have good administrative skills
• Are proficient in computer use and have experience with the Office suite (primarily Excel)
• Master both Swedish and English in speech and writing

It is an advantage if you have previous experience with warehouse management systems (WMS), particularly Ongoing and/or LEA Reply.

Who are we looking for?

We see you as an unpretentious team player who is service-minded and solution-focused. You are structured and meticulous, while also having the ability to be flexible and stress-resistant, as it often requires you to shift focus to solve tasks. Furthermore, we believe you are driven and show engagement, as well as providing improvement suggestions to develop the business. Since the computer will be your primary working tool, good computer skills are required.

Application

This is a permanent position that begins with a six-month probationary period. The position is full-time, daytime, Monday to Friday. Start date according to agreement.

Applications will be processed continuously, and the position may be filled before the application period has expired.

The last application date is Sunday September 14.

It is good to know that employment with DFDS means you will undergo a background check.

If you have any questions, please contact Operations Support Manager, Kevin Östergren, [email protected] (mailto:[email protected]).

Warm welcome with your application!