Vacant job

Do you want to work in customer service at a tech-driven company where things happen quickly? At Airmee, you will be an important part of a support team with a strong team spirit, where you get the chance to develop and learn something new every day. Here, the right attitude is more important than long experience.

We are looking for someone who is ready for the next step in their career, who enjoys solving problems, and wants to be part of a team that together creates really good service for both customers and drivers.

About Airmee

Airmee is a fast-growing logistics company that uses smart technology to make deliveries faster and more sustainable. Together with our e-commerce partners, we offer flexible delivery solutions that make life easier for customers – and better for the environment.

About the role As a customer service representative at Airmee, you will support both our customers and drivers. You will answer questions, solve problems, and ensure that everything runs smoothly. This could involve helping someone find their package, answering questions about delivery times, or guiding a driver in real-time.

You will work via phone, email, and chat, and have varied workdays in a team that enjoys supporting each other. In our support, no day is the same, and a lot happens – making the job both fun and developing!

We are looking for someone who:

- Is positive, solution-oriented, and enjoys helping others
- Thrives in a fast-paced environment and quick changes
- Is a team player who is happy to support colleagues
- Wants to develop in service, communication, and problem-solving

We focus a lot on personal qualities, but we would like you to...

- Have completed high school
- Be able to communicate fluently in Swedish and English, both spoken and written

It is a big plus if you have experience in customer service, an interest in IT, and/or knowledge of the Intercom system.

PRACTICAL INFORMATION Client: Airmee Start: By agreement Scope: Full-time permanent position with an initial probationary period Location: Central Stockholm Working hours: Monday to Friday, within the support opening hours 08:00–23:00. Contact: [email protected] WE OFFER YOU

At Workz, we are experts in customer service and provide you with a proper introduction, including both training and practical experience in communication and customer interaction. You will also receive:

- Certification in customer service

- Collective agreement and secure employment conditions

- Wellness allowance

- An engaged operational manager who coaches and supports you

We believe in building strong teams where you get the chance to grow, and we are with you all the way, whether this is your second job or the start of something new.

APPLICATION

We do not look at CVs; instead, we focus on the competencies that are important for the role. Once you submit your application, you will receive a short matching test via email. It takes a maximum of 12 minutes to complete and is an important step in moving forward in the process.

Don't forget to complete the test – we look forward to hearing from you!