Centric is looking for an experienced ServiceNow Architect and Consultant

Centric is looking for an experienced ServiceNow architect and consultant to plan, design, and deliver ServiceNow implementations in customer-oriented assignments. This is a senior role primarily aimed at advising clients on ServiceNow and providing simple, effective, and sustainable solutions. The primary workplace will be at Centric's clients in the Stockholm area, but the role may require both readiness and travel within the Nordic region as needed.

As a consultant at Centric, you will have a secure employment and gain valuable work experience on assignments with our clients. Your consulting manager will support you in your development, continuously providing you with new experiences and knowledge. An excellent opportunity to advance your career.

Responsibilities

You will:

• Build, establish, and deliver ServiceNow implementations on-site at the client's location within the Nordic markets.
• Advise senior client management on their ServiceNow solutions to address challenges in the service management area.
• Collaborate with the client's IT team to find a solution best suited for the current client situation while aligning with the client's tool strategy and future needs.
• Lead the design and implementation of ServiceNow solutions as a strategic service management platform for the client.
• Act as a trusted advisor for the client on ServiceNow matters.
• Help realize the return on investment for the client by providing pragmatic solutions.
• Ensure that the client's needs and requirements are translated into IT requirements that can be clearly communicated to the development team.
• Communicate effectively and clearly explain technical decisions to business and technical partners.
• Analyze, capture, and drive potential improvements across various areas of the platform's implementation.
• Provide accurate estimates and delivery timelines.
• Contribute strong understanding of integrations using built-in ServiceNow plugins and be responsible for supporting and enhancing all data integrations.
• Review and approve technical design specifications created by lead developers.

Your Profile and Qualifications

Qualifications:

• Bachelor's or master's degree in computer science, information technology, or a related field.
• 8 years of experience in ServiceNow development, with at least 3 years in an architect role.
• Deep understanding of ServiceNow platform capabilities, best practices, and implementation strategies.
• Expertise in JavaScript, HTML, CSS, and integration technologies.
• Certification in ITIL/ServiceNow Certified System Administrator/Certified Implementation Specialist – ITSM/ITOM required.
• Strong leadership, communication, and project management skills.

Personal Attributes:

You are expected to be a skilled communicator who can adapt to various levels within the organization and possess excellent presentation skills. You are proactive and have a strong service orientation in your work. Delivering outstanding customer value is a central priority for you. We expect you to be self-driven and confident enough to take full responsibility for projects and engage clients. You are an open-minded team player willing to both learn and teach, sharing your knowledge with the delivery team across various aspects of ServiceNow.

As an influential person within the team, you drive collaboration and act as a natural change leader. By demonstrating leadership by example, you inspire your team and colleagues, creating a higher degree of motivation. We highly value these attributes as we have an open corporate culture that encourages asking questions and finding new ways to do things.

What We Offer

At Centric, you will receive the tools you need to achieve your goals. We offer all our consultants qualified training and certifications in the latest technology. We believe that our employees should continuously develop. Therefore, we provide you with the opportunity to create an individual training plan, where we cover both study materials and certifications. During your development, we will match your skills to the right assignments as you advance. We regularly conduct exciting activities where you, as a consultant, have the opportunity to meet and socialize with your colleagues in fun and relaxed settings.

More About Us

Centric is an IT company with 380 employees, with offices in Stockholm, Gothenburg, Malmö, Linköping, and Örebro. We specialize in renting generalists and mediating specialists, as well as offering outsourcing and system solutions within retail. We are a member of Almega Competence Companies and adhere to their collective agreement with Unionen.

Hollie Van de Ruit
+46734159374
[email protected]