Vacant job

About Us

We are an established company in communication solutions for businesses, focusing on helping small and medium-sized enterprises streamline their daily operations through modern technology solutions. Our offerings include telephony, IT, digital meeting platforms, and related services – always with the customer's business benefit as the starting point.

With a strong local presence, clear business focus, and an entrepreneurial culture, we have built a stable customer base and an engaged team. Our operations are characterized by responsibility, high service levels, and a desire for continuous improvement. We are in a growth phase and are now looking for an experienced team leader who wants to help develop our appointment booking business to the next level.

About the Role

As a team leader, you will have overall responsibility for leading, coaching, and developing our appointment booking team. The team works with proactive contact with small and medium-sized businesses, aiming to book qualified business meetings for our senior salespeople. These meetings take place physically or digitally, depending on the customer's preferences and geography.

You will report to the sales manager and be part of our local sales management team. The work is structured in HubSpot, where we have established processes for prospecting, activity tracking, and results monitoring. Currently, the team consists of four people, with a clear plan to grow to over ten within a year.

Responsibilities

• Daily coaching of appointment setters with a focus on skill development and results
• Conduct regular 1:1 meetings and follow-ups on goals and KPIs
• Quality assurance through monitoring and feedback
• Close collaboration with salespeople and the sales manager regarding meeting quality and outcomes
• Continuously develop routines, working methods, and system support (CRM: HubSpot)
• Be responsible for development plans and prepare team members for the next step in their careers – towards B2B sales
• Salary basis, reporting, and participation in management meetings within the sales organization

Your Profile

We are looking for someone who has:

• Previous leadership experience in sales or related fields – this is not your first managerial role
• Experience in appointment booking or phone-based B2B sales
• The ability to work structured and data-driven with a clear focus on performance and development
• Strong communication skills and a natural ability to build trust within the team
• Good system proficiency – experience with HubSpot or other CRMs is a plus
• A business-oriented holistic view and understanding of how a strong first impression builds long-term customer relationships

Experience from telecommunications, IT, or related industries is a plus but not a requirement. We place greater emphasis on your leadership and understanding of the initial steps in the sales process than your industry background.

We Offer

• An important and long-term role in a company with clear growth goals
• Significant opportunity to influence the team's structure, culture, and results
• Fixed salary with a performance-based bonus model
• Participation in sales management with opportunities for further career development
• A business-driven, professional, and modern work environment

Application

We are working with ongoing selection and recommend that you submit your application as soon as possible. If you have questions about the position, please contact Filip Morfiadakis at 0707579110 or [email protected].