Vacant job

Here you get the best of both worlds: the entrepreneurial spirit of a small team and the strength of a large corporation. Are you passionate about technology, customer relationships, and value-based delivery? Do you want to step from IT technician to a more advisory role? Or are you currently a TAM? Are you looking for a role where relationships are as important as technical solutions, and where your contribution truly makes a difference for both customers and colleagues? Then you might have just found your next home!

About the role

In the role of TAM, you have overall technical responsibility for a number of our customers. In collaboration with the account manager and your customer team, you proactively work to drive the customer's digital development, where close dialogue and attentive cooperation with customers is what allows both the relationship and solutions to grow over time. You are jointly responsible for ensuring that customers' IT environments are not only maintained but also further developed, always with the goal of creating the best possible conditions for the customer's business and growth.

You will, among other things:

• Act as a technical sounding board and advisor in the customer's IT environments
• Hold strategic and operational meetings with the customer
• Lead and coordinate projects together with the technical team
• Plan, execute, and follow up on delivery and development meetings
• Work proactively to develop and maintain the customer long-term

We are looking for someone who...

Is a technical expert who thrives in close conversations with customers. With a strong understanding of IT environments and an attentiveness to customer needs, you find solutions that not only meet current challenges but also strengthen the customer's business in the long run. You are willing to take responsibility, appreciate working together with others, and have strong self-leadership. You see what needs to be done, step up when needed, and drive things to completion with both commitment and drive. You replace 'that's how we've always done it' with 'look at what we can do'; for us, operations is a verb that means continuous improvement - doesn't that sound like you?

• Approximately 5 years of experience as an IT technician and/or TAM
• Good knowledge of IT environments such as: Traditional IT operations, Cloud solutions like Microsoft 365, and network communication
• Post-secondary education in technology/IT or equivalent experience
• Fluent in Swedish and English

About us

Nordlo Evolve consists of about 70 employees, with offices in both Gothenburg and Stockholm. We specialize in delivering operations and consulting services within IT, focusing on creating long-term and sustainable IT solutions for our customers. We are part of a larger group, Nordlo Group, but have the feel of a smaller company with fast decision-making paths, entrepreneurial drive, and close leadership. You will work with colleagues who have extensive industry experience, strong professional pride, and a culture where care and helpfulness always come first. Leadership is close, and the atmosphere is warm. Here we support each other, celebrate successes together, and we believe in having fun along the way.

Submit your application right away – we look forward to meeting you!

START: As agreed LOCATION: Lindholmen EXTENT: Full-time SALARY: Fixed salary CONTACT: Senior Talent Manager Mikaela Ehk, [email protected] (mailto:[email protected]) (for questions about the position, not applications) APPLICATION DEADLINE: Selection is ongoing

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