Vacant job

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

The Technical Support Excellence team is part of the Tetra Pak Services organization, and we are now looking for an enthusiastic and customer-oriented service engineer to join our team.

As a service engineer, you will be part of a professional and dedicated team responsible for delivering technical products and support to our customers by providing preventive maintenance and technical services. You will be responsible for troubleshooting, maintaining, and improving machine performance, as well as supporting the installation, commissioning, and performance validation of new equipment.

This position is a permanent role based in Lund, Sweden. Our customers are located all over the world, which means the role requires international travel (approximately 150 days per year).

Responsibilities

As a Service Engineer, you will work with technical support and service for our filling machines for chilled products. The majority of your work will be performed on-site at our customers' locations.

Focus Areas

• Perform analysis and troubleshooting to resolve mechanical, electrical, and automation issues.
• Conduct systematic root cause analysis of problems to enable permanent solutions.
• Carry out maintenance activities on our equipment in line with global Tetra Pak standard procedures to restore basic conditions and return equipment to production.
• Document your findings in technical reports.
• Take an active role in developing and implementing improvement solutions for machine equipment, analyze machine performance, and drive performance improvements.
• Perform installation of retrofit kits/upgrades, ensuring agreed performance for Tetra Pak lines.
• Build good relationships with customer personnel and colleagues in our Market Units.

Your Background

• High school or vocational education with a technical focus.
• Good knowledge in mechatronics, electrical, and mechanical engineering as well as automation.
• You speak and write fluently in English.
• Knowledge of other languages is an advantage.
• A valid driver's license is required.

To succeed in this role, we believe you are a curious, self-driven person with a high degree of initiative. You will work independently in complex situations, so it is important that you can make decisions quickly and solve problems under time and customer pressure.

Furthermore, you are structured and enjoy coaching others and solving problems with the best solution in mind for all parties, both in collaboration with others and independently. You have a strong interest in technology and are eager to take on operational roles and technical hands-on activities.

What do we offer?

• A variety of exciting challenges with great opportunities for development and training in a global environment.
• An innovative environment with helpful and knowledgeable colleagues with a wide range of expertise.
• A work environment that values diversity and inclusion.
• Market-competitive compensation and benefits.

Apply Now!

If you are interested in sharing our responsibility to protect both food and our planet, please submit your CV and cover letter and apply via our career page https://jobs.tetrapak.com/ (https://jobs.tetrapak.com/)

To learn more about what it’s like to work at Tetra Pak in Lund, visit the following website: https://publications.inpublix.com/we-are-tetra-pak/ (https://publications.inpublix.com/we-are-tetra-pak/)

The application deadline is 2025.04.21.

For questions about the job, please contact Jörgen Friberg at +46 46 36 1215.

If you have questions about the recruitment process, contact recruiter Martin Fosser at +46 46 36 4674.

Union representatives are Unionen/Lisbeth Larsson +46 46 36 2320 and

Akademikerklubben/Lars Haraldsson +46 46 36 2533.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.