Library Host for the City of Stockholm

Stockholm – our capital city with millions of dreams, expectations, and ambitions. We work for everyone living here today and in the future. Now we are looking for you who want to think big, new, and differently with us – for the people of Stockholm.

Culture is an important part of Stockholm's nervous system and touches millions of people every year. At the Culture Administration, we work together to strengthen the cultural life in Stockholm. We create opportunities for the city's residents and visitors to take part in and create culture themselves. With us, there is an open work climate where employees are highly involved in development. Join us in contributing to Stockholm's growth through culture!

Welcome to us

The libraries are important carriers of democracy, culture, and education.

Our operations contribute to a city that is world-leading in upholding children's rights and human rights, where diversity, innovation, new thinking, and accessibility are key principles. Now we are looking for you who are motivated to provide the best service to our visitors!

As a library host, you will work part-time at 30% with scheduled working hours during evenings and weekends, according to a 6-week schedule. Working hours may vary, and the libraries are open until 8:00 PM at the latest. The position is a permanent employment.

Welcome with your application!

We offer

We offer you a dynamic and exciting job in a library environment where no day is the same. If you are passionate about providing good service, you now have the chance to give our visitors a positive experience and make a difference every day. As a library host, you will receive a thorough introduction to feel secure in your job. The introduction consists of a full-day overview of the Stockholm City Library's operations and the Book-It system, as well as practical days with a mentor at a local library.

Your role

As a library host, you will focus on our visitors. You will staff the information desk and greet our visitors at the entrance to guide them correctly in the library. You are there to provide a positive, accommodating, and professional response. You assist with everything from simple IT questions to book loans and ensure that everyone receives the help they need. IT questions may involve how to use digital tools such as computers and mobile phones, internet search engines, and printing documents. In addition, you will work with practical tasks, such as shelving books and keeping the library in top shape.

Your skills and experience

We are looking for you who have:

• completed secondary education
• good knowledge of Swedish in both spoken and written form
• several years of experience in service roles supporting/guiding/helping people or other experience deemed equivalent by the employer
• basic IT skills (digital tools such as mobile phones and computers, internet search engines, document printing, etc.) to be able to assist our visitors with simple matters in a pedagogical way.

It is meritorious to have:

• additional language skills (besides Swedish)
• experience working in libraries.

Your personal skills and abilities

You feel comfortable using and working with digital tools such as computers and mobile phones and using internet search engines. You have a strong service focus and greet both visitors and colleagues with warmth and kindness. You are proactive and self-driven, handling varying tasks and situations with confidence. You enjoy taking responsibility and see every challenge as an opportunity to solve problems and improve the experience for our visitors. Your communicative and pedagogical abilities are a great asset as you meet people from all backgrounds and with different needs. In stressful periods, you remain calm and act professionally. You are creative and development-oriented, always aiming to enhance the experience for our visitors. It is a significant advantage if you have an interest in literature.

The recruitment process in brief:

Application: Submit your CV in Swedish and answer a few questions. Also attach relevant educational and employment certificates.

Tests: If you proceed, you will be required to take tests as part of the selection process (test links will be sent on April 7 or 16 via email, keep an eye on your spam folder).

Follow-up: We review applications continuously and provide feedback via email or SMS. Keep an eye on your spam folder.

Interview: If you are invited for an interview, you will receive an invitation via email. Interviews are conducted digitally via Zoom.

References: Prepare two references, at least one of which should be a supervisory manager.

Final assessment: If you proceed after tests, interview, and references, you will be scheduled for a meeting with the organization.

Employment: Final agreement on work period, introduction, and salary will be made with the responsible manager.

Contact persons

Questions about the position – Bo Gustafson, group manager bo.gustafsson@stockholm.se (mailto:bo.gustafsson@stockholm.se) or Anna Ulfstrand, unit manager anna.ulfstrand@stockholm.se (mailto:anna.ulfstrand@stockholm.se)

Questions about the recruitment process – Nathalie Aspeqvist, recruitment consultant nathalie.aspeqvist@stockholm.se (mailto:nathalie.aspeqvist@stockholm.se)

The City of Stockholm works with competence-based recruitment aimed at recognizing each person's competence and thus counteracting discrimination.