Insurance Investigator at the Social Insurance Agency

Every year, the Social Insurance Agency makes 24 million decisions that affect people's lives and society as a whole. We disburse approximately 250 billion SEK each year. These are everyone's tax funds that we manage. It is a great responsibility. Therefore, we take the time to understand each case, follow laws and regulations, inform and guide, care, and show compassion. This is a job for you who want to take responsibility. Welcome to the Social Insurance Agency.

We work in teams with a strong focus on cohesion, community, and helping each other. With us, you will have a flexible work environment, the opportunity for remote work, and a healthy workplace. Balance between work and leisure is important to us, and we offer, among other things, flexible hours, wellness hours, and wellness benefits. Our good work environment is our strength.

Investigations, Coordination, and Customer Contact

As an insurance investigator, you are a state employee with the task of investigating to ensure that the right person receives the right compensation at the right time. In your work, you assess whether the individual is entitled to activity compensation by conducting qualified investigations and analyses of documentation, primarily medical statements. You then present proposals for decisions that are made by specially appointed decision-makers.

You also identify the individual's need for interventions to actively plan and coordinate rehabilitation together with the individual. You are responsible for contacts and collaborations with others that the individual may need support from, such as the Public Employment Service, healthcare, and possibly parents and schools. You meet the individual via digital channels and in personal meetings. As an insurance investigator, you handle confidential information, which places higher demands on proper handling. Therefore, it is important that you, who will work with us, have a high level of security awareness.

We are looking for someone who

• has a university degree or experiences and qualifications that can be deemed equivalent
• is confident and trustworthy, even in challenging situations
• collaborates effectively with others to achieve common goals
• acts on their own initiative and takes responsibility for achieving good results
• has a systematic and meticulous work approach
• can understand and analyze complex issues
• has good communication skills, both verbally and in writing
• is proficient in using a computer as a work tool.

It is an advantage if you

• have good competence in investigating simply, quickly, and correctly
• have good knowledge of how to professionally meet people in various life situations
• have knowledge of different types of disabilities
• have experience collaborating with various external actors
• have a driver's license for passenger cars.

We place great importance on your personal qualities.

Other

A number of positions, permanent, full-time, with start date by agreement. A probationary period may be applicable. In accordance with the Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. In this recruitment, psychological tests may be used as part of the selection process. Locations: Sundsvall or Gävle.

Would you like to know more about the Social Insurance Agency as an employer? Visit fk.se/jobbahososs (https://www.fk.se/jobbahososs)

Contact Persons

Manager: Lina Kempe, 010-111 86 40 (for questions about the position). HR Specialist: Emma Månsson, emma.mansson@forsakringskassan.se, 010-111 34 24 (for questions about the recruitment process). ST: Anne Catrine Gemzell, 010-111 25 29, Saco-S: Linda Eriksson Kartal, 010-112 02 00, Seko: Eliza Grundström, 010-115 34 02.

Application

Welcome with your application by April 3, 2025. Please upload your degree certificates, grades, and references with your application.

If you have protected personal information or no access to Bank ID, please contact the HR specialist named in the ad by phone for assistance in submitting your application.