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Customer Coordinator with a focus on telephone communication

AB SigtunaHem

30 days left
to apply for the job

Sigtuna municipality is a place with great diversity. Here, vibrant countryside, small towns, and an international airport coexist. A rich cultural heritage and cultural diversity. A proud history and ambitious future plans. Perhaps that is why the drive to grow, change, and develop is so strong. It is also why it is so exciting to work here. With us, you become part of a friendly and unpretentious culture where we help each other and make the most of each other's knowledge, differences, and experiences. The work is often varied, sometimes challenging, but always meaningful. Welcome!

SigtunaHem owns and manages 4,800 rental apartments in Sigtuna municipality. We are a service company that offers attractive housing, and our operations are characterized by long-term thinking and sustainability. Our main task is to develop safe and pleasant living environments with a high level of service. We build both rental apartments and condominiums, creating sustainable, vibrant, and well-functioning residential areas and neighborhoods.

JOB DESCRIPTION

As a Customer Coordinator focused on telephone communication, you are the first point of contact for our customer service. Your primary task is to receive calls, respond to emails, coordinate maintenance requests, and assist with most questions related to our tenants' housing. You will also work in our rental process, handling incoming terminations and renting out parking spaces.

QUALIFICATIONS

We believe that you are:

  • service-oriented
  • able to collaborate easily
  • have good communication skills
  • proficient with computers
  • fluent in Swedish and English, both spoken and written. Additional language skills are considered an asset.

We prefer that applicants are currently studying at a vocational college or through distance education.

OTHER

- What do we offer you?
SigtunaHem is part of the Swedish public housing sector. We are certified for environmental and quality management according to ISO 14001 and ISO 9001. We are located in nice and bright offices in Märsta, just a few minutes' walk from Märsta station, easily accessible by commuter train and bus.

Here, you will have a free and varied job with many stimulating tasks and contacts with different kinds of people. We face exciting challenges, with both new constructions and renovations, in one of the country's fastest-growing and most attractive municipalities with close proximity to everything.

We strive for an even age and gender distribution and see diversity as a strength, therefore welcoming applicants from different backgrounds.

In preparation for the recruitment process, we have made decisions regarding recruitment channels and marketing. We kindly ask media sellers, recruitment sites, and similar entities not to contact us.

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