Vacant job

Are you interested in technology and IT? Let us present your next challenge and the opportunity to develop in an expanding company: Support Technician at KassaCentralen!

At KassaCentralen, we work with our own developed systems and products within payment solutions, aiming to simplify the sales process for our customers. Our growth journey continues, and we are looking for a new star for our office in Malmö.

About the position

As a support technician at KassaCentralen, you will primarily work with technical support for our customers and resolve issues that arise remotely, using your computer and phone as your main tools. As a support staff member, you are a key person in our effort to deliver security and high quality to our customers.

Your tasks include;

• External customer support
• Internal support
• Configuration of products and software
• Troubleshooting
• Maintenance and repair of hardware
• Installation of applications, systems, and servers
• Working in CRM systems

Furthermore, the position also involves working at inconvenient hours with on-call duty on a rotating schedule.

Who are you?

The position involves a lot of customer contact, so we are looking for someone who is outgoing and enjoys handling customers. Being service-minded is essential!

To thrive in this role, you need to be meticulous and structured in your work approach, as the job can sometimes involve a high pace with varying tasks.

You should have;

• Good IT skills
• Networking knowledge
• Technical education
• Experience in similar or equivalent work

The rest we will solve together! The position starts with an introduction where you will be trained in our systems and products, providing you with the necessary knowledge for the job.

The position is full-time in Malmö, starting as agreed. We apply ongoing selection, and the position may be filled before the application deadline. We welcome your application today!

You apply for the position by emailing your CV and cover letter to jobb@kassacentralen.se

Please mark your application with 'support technician Malmö' in the subject line.