Vacant job

We are now looking for a Service Advisor for our client Bilia in Northern Stockholm. Seize the opportunity and apply today!

This is a direct recruitment, and you will be employed directly by Bilia.

About the position

As a Service Advisor at Bilia, you will play a central role in customers' experience of their service. You will be the link between the customer and the workshop, and your task will be to ensure that each customer receives professional and personalized service. Your main responsibilities include scheduling services and repairs, receiving customers, providing advice on service measures, and handling invoicing and follow-up.

At Bilia, you will be offered a dynamic work environment where every day is unique. You will be part of an engaged team where service and customer satisfaction are always in focus.

Qualifications

• Driving license B manual
• Familiarity with phone and computer as work tools, MS Office
• Good knowledge of Kobra, Automaster, WinAssist, Elsa, or equivalent systems.
• Experience in the role of Service Advisor or similar work
• Knowledge of CABAS, spare parts, or warranty handling is an advantage.

Your profile

To thrive in the role of Service Advisor, you should enjoy working in an advisory role towards customers, in a sometimes high-paced and stressful environment. This requires a high service awareness, good communication skills, and the ability to handle a job where many things happen simultaneously. You have a technical interest and the ability to solve problems that may arise in your work.

Application

If you have questions about the position, contact Alexandra at 0707982676 or via email: alexandra.lonn@fordonsakademin.se

We process applications continuously, and the position may be filled before the application deadline. Therefore, please submit your application today.

About the Bilia Group

Bilia is one of Europe's largest comprehensive suppliers for everything related to car ownership, with a leading position in service and sales of passenger cars, vans, and trucks. We offer service and repairs, fuel, car washes, rental cars, tires and rims, rim renovation, car accessories, car care, painting, glass replacements, and car dismantling, among others. Bilia has approximately 160 facilities in Sweden, Norway, Luxembourg, and Belgium, as well as an auction site in Sweden.

Bilia sells passenger cars of brands such as Volvo, BMW, MINI, Toyota, Lexus, Mercedes-Benz, Porsche, Volkswagen, Audi, Skoda, Seat, Cupra, Nissan, Jaguar, Land Rover, and XPENG, as well as vans from brands such as Toyota, Mercedes-Benz, Volkswagen, and Nissan, and trucks from the brand Mercedes-Benz.