Vacant job

Client Success Manager

As a Client Success Manager, you will play a crucial role in developing and nurturing long-term relationships with our existing clients. Your focus is on creating a safe and inspiring customer experience where you ensure that our clients receive the best service and experience. You work proactively to find creative solutions that enhance the customer experience and identify new business opportunities that create value for both us and the client. With a focus on customer satisfaction and repeat business, you will be a key player in our growth and success.

Main Responsibilities:

• Maintain and develop long-term customer relationships.
• Understand the customer's needs and challenges to identify new business opportunities.
• Create and implement strategies to maximize the sales potential of each customer.
• Participate in client meetings, presentations, and negotiations.
• Collaborate with internal departments to ensure that the customer's needs are met and exceeded.
• Achieve and exceed KPIs set by the company, e.g., sales.
• Strategically follow up on sales and business opportunities based on the KPIs set.

Who do we believe you are?

We are looking for a communicative and business-driven person, with the ability to build trust and long-term customer relationships. You have experience in sales and customer relations, preferably in marketing, partnerships, or influencer marketing. With your good understanding of customers' business needs, you can translate these into solutions in a structured way. You have a strong business sense and a results-oriented approach, which helps our customers achieve success. You also have excellent communication and presentation skills, both written and verbal.

Application

In this recruitment, we are collaborating with Talent&Partner. We look forward to receiving your application as soon as possible, as selection and interviews are ongoing. Please send your application documents, including your CV and a cover letter, to work@talentpartner.se.