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An insurance advisor at the social insurance office provides guidance and information about the social insurance system to individuals and companies. Tasks include investigating, processing, and making decisions regarding sickness benefits, parental leave, pensions, and other compensations. The advisor also interprets laws and regulations and ensures decisions are correct and legally sound. The work is mostly office-based, involving daily contact with clients via phone, digital channels, and sometimes in person. The pace is often high, requiring accuracy, empathy, and the ability to handle complex cases.

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An insurance agent primarily works with selling and mediating insurance solutions to individuals and companies. Tasks include advising on various insurance options, needs analysis, preparing quotes, and handling existing customer cases. Contact with clients occurs both digitally, via phone, and in person, where trust-building and tailoring offers based on individual needs are essential. The work is usually performed in an office environment with clear sales targets and a high pace, but some employers also offer hybrid work options.

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Image that illustrates What does an insurance mathematician do? – Tasks and work environment
What does an insurance mathematician do? – Tasks and work environment

An insurance mathematician, often called an actuary, works with analyzing and calculating risks and probabilities within the insurance industry. The main tasks include developing and maintaining mathematical models to calculate premiums, reserves, and risks in insurance products. It also involves interpreting statistics, assessing future payouts, and supporting management and product development in decisions related to pricing and risk management. The profession is practiced in an office environment with a high degree of independent analytical work, but collaboration with other specialists in economics, IT, and law is common.

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Image that illustrates What does an insurance broker do? – Responsibilities and work environment
What does an insurance broker do? – Responsibilities and work environment

An insurance broker analyzes clients' insurance needs, compares various insurance solutions, and mediates the most suitable products from different insurance companies. Tasks include advising, preparing quotes, negotiating with insurers, and drafting insurance agreements. Contact with both corporate and private clients is central, and the profession requires great accuracy and the ability to handle complex information. The work mainly takes place in an office environment, where digital tools and phones are key work tools, but meetings with clients often occur both in person and digitally.

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Image that illustrates What does an insurance broker assistant do? – Tasks and work environment
What does an insurance broker assistant do? – Tasks and work environment

An insurance broker assistant works closely with insurance brokers and is responsible for assisting with administration, customer contact, and document management related to insurance cases. Common tasks include preparing quotes, handling applications, scheduling meetings, and answering customer questions about insurance products. The role often involves a fast pace and requires great accuracy, as it is important to handle correct information and ensure compliance with laws and regulations. Most insurance broker assistants work in offices within insurance companies or independent brokerage firms, where the work is team-based but also involves independent responsibility for their own tasks.

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Image that illustrates What does an insurance physician do? – Tasks and work environment
What does an insurance physician do? – Tasks and work environment

An insurance physician primarily assesses medical documentation related to insurance cases. Tasks include reviewing sick notes, medical reports, and other documentation to determine eligibility for compensation in cases of illness, work injury, or accidents. The work is often done in close collaboration with case handlers, lawyers, and other medical experts within insurance companies, authorities, or pension institutions. The work environment is mostly office-based and characterized by a high level of administrative tasks, but also requires the ability to interpret and communicate complex medical information in an understandable way to people without medical backgrounds.

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Image that illustrates What does a social insurance consultant in the Social Insurance Agency do? – Tasks and work environment
What does a social insurance consultant in the Social Insurance Agency do? – Tasks and work environment

A social insurance consultant in the Social Insurance Agency primarily handles and investigates cases within areas such as health insurance, parental insurance, and other social insurances. The role involves daily contact with individuals, employers, and sometimes other authorities to ensure correct benefits are paid out according to current laws and regulations. The work environment is often office-based and characterized by a fast pace, meticulous documentation, and high service demands. Collaboration and communication are central, but independent responsibility for own cases is also common.

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Image that illustrates What does an insurance consultant do? – Tasks and work environment
What does an insurance consultant do? – Tasks and work environment

An insurance consultant works to advise, sell, and mediate insurance solutions to both individuals and companies. The role involves analyzing customer needs, presenting tailored insurance offers, and assisting with claims or changes in coverage. The work is often office-based, but meetings with clients can also take place digitally or on-site. An insurance consultant bears great responsibility for staying updated on laws, regulations, and new products in the insurance industry, as well as ensuring high customer satisfaction in every contact.

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Image that illustrates What does a Försäkringskassetjänsteman do? – tasks and work environment
What does a Försäkringskassetjänsteman do? – tasks and work environment

A Försäkringskassetjänsteman primarily handles cases within the social insurance system. Tasks include investigation and assessment of entitlement to various benefits such as sickness benefit, parental benefit, and housing allowance. The role involves extensive contact with individuals, employers, and other authorities, often via phone, digital systems, and written communication. A significant part of the work involves interpreting and applying laws and regulations, as well as making decisions in accordance with applicable statutes. The work environment is mainly office-based and characterized by a fast pace, clear routines, and requirements for thorough documentation.

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Image that illustrates What does a Försäkringskassehandläggare do? – Tasks and work environment
What does a Försäkringskassehandläggare do? – Tasks and work environment

A Försäkringskassehandläggare primarily handles cases within the Swedish social insurance system. This involves assessing and making decisions on various types of benefits and allowances, such as sickness benefits, parental leave, and housing allowances. The work involves frequent contact with both individuals and employers via phone, email, and digital platforms. The work environment is generally office-based, characterized by a high pace and demands for accuracy, service orientation, and the ability to handle sensitive cases. Försäkringskassehandläggare often work in teams but also bear significant individual responsibility for their cases.

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