Insurance officer, insurance company

What does an insurance officer do at an insurance company? – Tasks and work environment

An insurance officer at an insurance company works with administering, analyzing, and managing various types of insurance cases. Common tasks include assessing and handling claim reports, advising customers on insurance solutions, and establishing and following up on insurance agreements. The role requires precise documentation, contact with both individuals and companies, and continuously updated knowledge of laws and regulations within the insurance industry. The work environment is often office-based, with a fast pace involving many simultaneous cases, where both independent work and teamwork are common.

Salary development over time

Insurance officers at insurance companies have seen steady salary increases over the past three years. In 2022, the average salary was 47,400 SEK per month, which increased to 49 500 in 2023 and reached 51 300 in 2024. The total increase during this period amounts to approximately 8.2%, placing the profession among the more salary-stable within the finance and insurance sector. This positive trend can partly be explained by an increased need for qualified advice and complex insurance solutions, as well as general salary growth within the sector. Higher requirements for education and certification have also contributed to raising wages for experienced insurance officers.

Insurance officer salary – complete overview

• Average salary: 51 300 SEK/month
• Lowest salary: 42,300 SEK/month (female, high school education, private sector)
• Highest salary: 65,700 SEK/month (male, post-secondary education, private employee)
• Hourly wage (average): 309 SEK/hour
• Men's average salary: 55 600 SEK/month
• Women's average salary: 47 200 SEK/month
• Women's salary as a percentage of men's: 85%

Education and qualifications

To work as an insurance officer at an insurance company, a post-secondary education in economics, law, or insurance is usually required. Many employers prefer candidates with a university degree and experience in customer contact and administration. Internships, trainee programs, and relevant certifications can give an advantage during employment.

• Post-secondary education: Economics, law, or insurance (2–3 years)
• Certifications: Insurance distribution, Swedsec, or equivalent
• Internship/trainee: Common in larger companies
• Prerequisites: Often high school diploma with focus on economics or social studies
• Online courses and self-study: Possible for supplementing and specialization

Common benefits and compensations

Insurance officers at insurance companies are often offered attractive benefits such as occupational pension, wellness allowance, health insurance, and remote work options. Bonus or commission systems linked to performance, as well as opportunities for skills development and further training, are also common.

Competition and challenges

The profession as an insurance officer is characterized by competition, especially for attractive employers in metropolitan areas. Increased digitalization and automation of simpler insurance cases make the tasks more specialized, demanding higher analytical skills and customer orientation. The rapid changes in the industry also mean ongoing competence development is crucial for maintaining employability. Those who quickly familiarize themselves with new regulations and technical systems have good opportunities to develop, but competition for the most sought-after positions remains high.

Tips for those who want to become an insurance officer at an insurance company

To succeed as an insurance officer, it is beneficial to develop both analytical abilities and communication skills. Being meticulous and organized facilitates handling complex cases and contributes to high-quality work. Good customer service skills are essential, so the ability to listen and communicate clearly is a valuable asset. Staying updated on laws and regulations within the insurance field increases chances of advancement, while initiative and willingness to learn new things make it easier to take on new tasks. Finally, teamwork and a solutions-oriented attitude are important qualities for thriving and succeeding in team environments.

Key facts about an insurance officer at an insurance company

• Education level: Post-secondary education in economics, law, or insurance (2–3 years)
• Work environment: Office-based, often fast-paced with high demands for accuracy
• Demand: 758 job openings in the profession at the latest measurement
• Gender distribution: Women earn 85% of what men do

Career paths and future prospects

After three to five years in the profession, opportunities open up to advance to specialist roles within claims handling, product development, or insurance analysis. There is also potential to move into leadership positions such as group manager or team leader. According to the Employment Service's forecast, it is difficult to give an exact assessment of future prospects for insurance officers, as the profession is broad and statistical data limited. However, the number of available positions indicates continued demand, especially for those with relevant education and experience in customer advising or insurance administration. Digitalization and changing regulations are expected to drive the need for skills development and specialization within the field.

Frequently asked questions about insurance officers at insurance companies

• What does an insurance officer earn at an insurance company?
  - The average salary is 51 300 SEK/month, with variation depending on experience, education level, and gender.
• What education is required to become an insurance officer?
  - Usually, post-secondary education in economics, law, or insurance, often 2–3 years.
• What are the gender differences in the profession?
  - Women earn on average 85% of what men do within the profession.
• Are there good future prospects?
  - There are approximately 758 job openings in the profession, but no exact long-term forecast is provided by the Employment Service.
• What benefits are common?
  - Occupational pension, wellness allowance, health insurance, and remote work options are common.
• How does salary development look over time?
  - Salary increases have been steady with approximately 8% over three years (2022–2024).
• What career paths are available after a few years?
  - Specialist roles, team leader, or manager are common development paths after some experience.