Image that illustrates Insurance officer, claims adjuster

Insurance officer, claims adjuster

43 600 kr

Claims adjusters and valuers

39 900 - 50 800 kr / month

Women earn 93% of what men do.

Administration, ekonomi

What will be the salary after tax?

Salary progression Insurance officer, claims adjuster

Average salary 43 600 kr
Males 45 300 kr
Females 42 300 kr

What does a claims adjuster within insurance do? – Tasks and work environment

A claims adjuster within insurance primarily works with assessing and settling insurance claims when damages have occurred. Common tasks include receiving damage reports, analyzing policy conditions, and investigating circumstances surrounding a damage. The role requires meticulous review of documentation and often contact with customers, repair shops, and other experts to ensure fair and accurate handling. Work is typically office-based but may sometimes involve visits to damage sites. The environment is characterized by a fast pace and demands managing multiple cases simultaneously, requiring good organization and communication skills.

Salary development over time

The salary development for insurance claims officers has been clearly positive in recent years. In 2022, the average salary was 39,600 SEK, followed by an increase to 41 800 SEK in 2023, and further up to 43 600 SEK in 2024. This corresponds to a total salary increase of about 10% over three years, which is higher than many other professional roles. This trend is explained by increased demand for qualified claims adjusters, especially due to more complex insurance products and digitalization of the industry, which has increased the need for specialized skills. Gender differences still exist, but salary increases have been relatively evenly distributed between men and women.

Insurance claims adjuster salary – complete overview

  • Average salary: 43 600 SEK/month
  • Lowest salary: 39,900 SEK/month (female, high school education, private sector)
  • Highest salary: 50,800 SEK/month (male, post-secondary education, private employee)
  • Hourly wage: 262 SEK
  • Women: 42 300 SEK/month (93% of men's salary)
  • Men: 45 300 SEK/month
  • Regional differences: Salaries may vary depending on region and labor market conditions, but specific figures for this profession are lacking.

Education and qualifications

To work as a claims adjuster within insurance, a post-secondary education in fields such as economics, law, or social sciences is typically required, often combined with specific insurance courses. Many employers value experience in customer contact and administrative work, and new hires often undergo internal training and mentoring. Industry certifications can be advantageous, especially in specialized areas such as corporate insurance or personal injury.

  • Post-secondary education: Economics, law, or social sciences, 2–3 years
  • Certifications: Courses in insurance, claims adjustment, or specific insurance products
  • Internship/trainee: Common at larger insurance companies
  • Prerequisites: High school diploma, often with social or economic focus
  • Internal training: Occurs in connection with employment

Many claims adjusters develop a deep understanding of both technical and psychological aspects, as the work often involves investigating complex events and interacting with people in vulnerable situations. Analytical skills are combined with empathy and communication abilities – qualities that make the profession both challenging and rewarding.

– statsskuld.se

Common benefits and compensations

Claims adjusters within insurance are often offered benefits such as occupational pension, wellness allowance, subsidized lunch, and options for remote work. Other common compensations include bonus schemes, extra vacation days, and access to professional development through internal or external courses.

Competition and challenges

Competition for jobs in claims adjustment varies depending on region and economic conditions, but overall demand remains stable. The industry is affected by digitalization and automation, which increases the requirements for technical skills and adaptability. At the same time, complex claims cases mean there is always a need for qualified handlers. A challenge is to stay updated on changing regulations and insurance terms, as well as managing sometimes stressful situations with high workload and quick decision-making.

Tips for aspiring claims adjusters within insurance

To succeed as a claims adjuster, it is beneficial to combine analytical ability with strong communication skills. Being meticulous and organized facilitates handling multiple cases and making quick assessments. An interest in problem-solving is valuable, especially when investigating and understanding complex damage processes. Showing empathy and patience helps in contact with clients often in stressful situations. Additionally, being flexible and curious about new technology is advantageous, as the industry is changing rapidly and digital tools are increasingly important. For those who are proactive and responsible, there are good opportunities for development and specialization within the profession.

Key facts about claims adjusters within insurance

  • Educational level: Post-secondary education in economics, law, or social sciences
  • Work environment: Office setting with customer contact and digital tools
  • Job market: Approximately 758 job openings in 2024
  • Special skills: Ability to interpret insurance terms and investigate claims
  • Gender differences: Women earn on average 93% of what men do

Career paths and future outlook

After several years of experience, a claims adjuster can advance to roles such as specialist in specific insurance areas, team leader, or head of the claims department. Further education in law or risk management is also common to broaden competencies. The employment agency’s prognosis for claims adjusters and appraisers is uncertain due to limited data, but the job market is considered stable with ongoing demand for skilled professionals. Digitalization offers new development opportunities, and the need for specialized knowledge is increasing as insurance products become more complex.

Frequently asked questions about claims adjusters within insurance

  • What is the salary for a claims adjuster within insurance?
    - The average salary is 43 600 SEK per month, with variations depending on experience, education, and employer.
  • What are the gender differences in salary?
    - Women earn an average of 42 300 SEK per month, which corresponds to 93% of men's salary (men: 45 300 SEK).
  • What education is required to become a claims adjuster?
    - Post-secondary education in economics, law, or social sciences is recommended, often combined with internal training.
  • Are there many job openings in this field?
    - Yes, there are approximately 758 job openings in the claims adjuster and appraiser profession right now.
  • What are the most common job duties?
    - Receiving damage reports, investigating and settling insurance claims, and communicating with clients and partners.
  • What are the future prospects?
    - The outlook is uncertain, but the job market is considered stable with continued demand for skills.
  • What personal qualities are important?
    - Analytical skills, accuracy, empathy, and good communication are central qualities.

Who has the highest salary?
The highest salary for a Insurance officer, claims adjuster is 50800 kr. This salary belongs to a man working in the Privately employed officials with a post-secondary education, 3 years or more. The highest salary for a woman in this profession is 46200 kr.
Who has the lowest salary?
The lowest salary for a Insurance officer, claims adjuster is 39900 kr. This salary belongs to a woman also working in the Private sector. The lowest salary for a man in this profession is 42100 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 100% 28300 kr 29500 kr
25-34 93% 37600 kr 38800 kr
35-44 94% 42400 kr 44200 kr
45-54 93% 46300 kr 48200 kr
55-64 94% 47200 kr 49400 kr
Snitt 93% 42000 kr 43600 kr
Salary per sector
Salary based on education
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About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Insurance officer, claims adjuster has the SSYK code 3314, which we use to match against the SCB database to obtain the latest salary statistics.

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