Switch receptionist salary

Salary for Switchboard Operator

Working as a switchboard operator comes with an average salary of 28 600 SEK per month. There is a slight gender pay gap, where women earn an average of 28 700 SEK and men 28 400 SEK. Therefore, women earn 101% of what men do in this profession. The salary has increased from 27 300 SEK to 28 600 SEK since last year.

Highest and Lowest Salaries

The highest salary for a switchboard operator is 30900 SEK, which belongs to a woman working as a privately employed official with a post-secondary education of 3 years or more. For men, the highest salary is 30800 SEK. The lowest salary for a woman in the profession is 23000 SEK, which applies to those working in the public sector with a pre-secondary education shorter than 9 years. The lowest salary for a man is 25600 SEK.

Job Responsibilities

As a switchboard operator, or office receptionist, one is responsible for receiving visitors, handling incoming calls, and performing administrative tasks such as mail handling and meeting bookings. They often act as the face of the company and ensure that both visitors and employees receive the assistance they need.

Education and Skills

To become a switchboard operator, typically a high school education is required, preferably with a focus on administration or service. It is also advantageous to have experience in customer service and good knowledge of Swedish and English. Technical skills, such as being able to handle various phone and computer systems, are also important.

Labor Market and Future Outlook

According to the employment agency's forecasts, the future prospects for switchboard operators are not very bright. Nationally, the opportunities for work are considered small, and over a five-year period, the demand for office receptionists is expected to decrease. The recruitment situation is characterized by an excess of labor, meaning that there are more job seekers than available positions.