Support Engineer, IT salary

Support Engineer, IT: Salary and Working Conditions

As a Support Engineer in IT, also known as IT Support Technician, you play a crucial role in ensuring the company's IT infrastructure runs smoothly. The job involves troubleshooting and resolving technical issues for both internal users and customers. You may work with everything from networks and servers to software and hardware.

Salary for Support Engineer, IT

The average salary for a Support Engineer in IT is 39 400 SEK per month. The salary has increased from 36 800 SEK since last year. There is a certain gender pay gap; men earn an average of 39 800 SEK while women earn 38 000 SEK, meaning women earn 96% of what men do in the same profession.

The highest salary for a Support Engineer, IT is 44000 SEK. This salary belongs to a man working in the public sector with a doctoral degree. The highest salary for a woman in the same profession is 39600 SEK.

The lowest salary for a Support Engineer, IT is 32800 SEK. This salary belongs to a woman working as a private sector employee with a pre-secondary education. The lowest salary for a man in the same profession is 33700 SEK.

Education and Qualifications

To become a Support Engineer in IT, a post-secondary education in IT or a related field such as network engineering or computer science is usually required. Many employers also value certifications from companies like Microsoft, Cisco, or CompTIA. Practical experience is also very important and sometimes weighs more than formal education.

Key Skills

To succeed as a Support Engineer in IT, you need strong problem-solving skills, good communication skills, and a broad technical knowledge. It is also important that you can work under pressure and handle multiple tasks simultaneously.

Job Market Outlook

According to the forecasts from the Swedish Public Employment Service, there is no specific assessment for the profession of Support Engineer, IT due to limited data. However, the profession is part of the broader occupational group of IT Support Technicians, which usually have good job opportunities due to the ever-increasing digitalization.

Benefits

Many companies offer support for further education and certifications, which can be a significant benefit for Support Engineers. Other common benefits may include a company-paid mobile phone, computer equipment, and sometimes opportunities for remote work.

Considerations

If you are considering a career as a Support Engineer in IT, be prepared to continually update your skills and adapt to new technologies. It is also important to be service-oriented and able to communicate technical solutions in a simple and understandable way to users without a technical background.

In summary, the profession of Support Engineer in IT is both challenging and rewarding. With the right education, certifications, and practical experience, you can look forward to a salary well above the average in Sweden, as well as excellent opportunities for career advancement.