Support Engineer, IT salary

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Support Engineer, IT salary

40 600 SEK

Support technicians, IT

Latest available salary statistics are for 2025. Compare average pay, salary range and related job listings.

37 400 - 50 000 SEK / month

Women earn 98% of what men do.

Data/IT

Average salary 40 600 SEK/month Monthly gross salary
Salary range 37 400 - 50 000 SEK Latest available range Data year 2025 Latest published dataset

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Calculate take-home pay for Support Engineer, IT 40 600 SEK/month prefilled Calculate gross salary for Support Engineer, IT Start from net pay More salary pages Browse more roles Open jobs for Support Engineer, IT 275 matching jobs in Data/IT

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Salary trend About the role What does a support engineer in IT do? – Tasks and work environment Salary development over time Support Engineer, IT salary – comprehensive overview Open jobs Related occupations About the data FAQ

Salary progression Support Engineer, IT

Average salary 40 600 kr
Males 40 800 kr
Females 39 900 kr
1 Likes 0 Comments 275 Vacant jobs ->

What does a support engineer in IT do? – Tasks and work environment

A support engineer in IT works to solve technical problems and provide qualified support to users, both internally and externally. Common tasks include troubleshooting hardware and software, handling cases via case management systems, installing and upgrading systems, and documenting solutions. The role often involves guiding users via phone, email, or on-site, and sometimes training colleagues or customers in IT-related issues. The work environment is often office-based, but remote work has become increasingly common. Support engineers work in teams or independently depending on the organization’s size, and workload can vary with periods of higher pressure during major upgrades or system outages.

Salary development over time

Over the past three years, salary development for support engineers in IT has shown a stable and positive trend. In 2022, the average salary was 36,800 SEK per month, increasing to 39 900 SEK in 2023, representing an increase of about 7%. Between 2023 and 2024, the salary further increased to 40 600, a rise of just over 2%. The total salary increase over these three years amounts to nearly 10%. This trend can partly be explained by increased demand for IT skills and digitalization in both private and public sectors. Changes in technology, increased focus on cybersecurity, and the need for more advanced support have also contributed to raising salary levels within the profession.

Support Engineer, IT salary – comprehensive overview

  • Average salary: 40 600 SEK/month
  • Lowest salary: 36,800 SEK/month
  • Highest salary: 48,100 SEK/month
  • Hourly wage (average): 242 SEK
  • Women: 39 900 SEK/month (98% of men's salary)
  • Men: 40 800 SEK/month
  • Regional differences: Data varies, but top salaries are often found in metropolitan regions and among private sector employees with higher education.

Education and qualifications

To work as a support engineer in IT, a post-secondary education in IT, engineering, or computer science is usually required. Many employers prefer candidates with support experience, but there are also opportunities to start via trainee programs or internships. Certifications in areas such as Microsoft, Cisco, or ITIL are often advantageous, and for some roles, self-study and online courses can be alternatives. Employers value both technical knowledge and good communication skills.

  • Post-secondary IT education: Usually 2–3 years (YH, college, or university)
  • Certifications: Microsoft, Cisco, ITIL, etc.
  • Internships/Traineeships: Provide valuable experience and networking opportunities
  • Prerequisites: High school diploma with a technical focus is often a minimum requirement
  • Self-study and online courses: Can enhance competitiveness and provide niche skills

It is common for support engineers in IT to quickly develop broad technical competence as they encounter a wide variety of problems and environments daily. Many build a unique ability to bridge the gap between technology and users, making the profession an excellent stepping stone to more specialized roles within IT.

– statsskuld.se

Common benefits and compensations

Support engineers in IT are often offered benefits such as wellness allowances, flexible hours, remote work opportunities, and professional development through courses and certifications. Other common compensations include occupational pension, mobile phones, and sometimes bonuses for achieving targets. Employers in the industry often focus on creating an attractive work environment to retain skilled employees.

Competition and challenges

The competition for positions as support engineers in IT varies depending on region and employer, but with increasing digitalization, demand for qualified support remains high. Challenges in the profession include quickly adapting to new technological solutions and managing stressful situations when critical systems are down. Good communication skills are essential for interacting with both technically proficient and less experienced users. To succeed, continuous education and staying updated on new technologies and tools are important. However, salary development may be affected by factors such as automation and outsourcing of simpler support tasks.

Tips for those who want to become support engineers in IT

To succeed as a support engineer in IT, it’s beneficial to have a genuine interest in technology and strong problem-solving skills, enabling quick adaptation to new systems and environments. Patience and attentiveness are crucial for addressing user questions and explaining solutions pedagogically. Building a broad skill base through education and certifications improves career prospects, while developing communication and teamwork skills is equally important. Proactivity and a desire for continuous learning allow you to stay ahead in the industry and take on more advanced tasks. Networking and participating in industry forums can provide valuable contacts and insights into new trends. Finally, managing stress and prioritizing tasks are essential for delivering high-quality service under pressure.

Key facts about Support Engineer, IT

  • Salary range: 36,800–48,100 SEK/month
  • Average salary: 40 600 SEK/month
  • Education level: Post-secondary education (2–3 years), often supplemented with certifications
  • Work environment: Office-based or hybrid/remote, often in teams
  • Number of job openings: 179 available positions in the profession

Career paths and future prospects

After three to five years as a support engineer in IT, there are good opportunities to advance to roles such as system administrator, IT specialist, technical project manager, or operations technician. Some choose to specialize in areas like networking, security, or cloud services, while others move into roles in IT architecture or consulting. According to the latest forecasts from the Employment Service, there is no exact assessment for this specific job title, but the broader Support Technician, IT, group shows stable demand with many available positions. Digitalization and increased requirements for IT security are expected to continue driving the need for qualified support staff in the future. Career opportunities are numerous, especially for those who continuously pursue further education and certifications in new technologies.

Frequently asked questions about Support Engineer, IT

  • What does a Support Engineer, IT earn?
    - The average salary for a support engineer in IT is 40 600 SEK per month, with a range between 36,800 and 48,100 SEK.
  • What are the gender differences in salary?
    - Women earn on average 39 900 SEK and men 40 800 SEK, which means women earn 98% of men's salaries.
  • What education is required to become a support engineer in IT?
    - Post-secondary education in IT or engineering (2–3 years) is most common, often supplemented with certifications.
  • What is the job market like for support engineers in IT?
    - The job market is stable with 179 available positions, but automation may impact simpler roles.
  • What are the most common tasks for a support engineer in IT?
    - Troubleshooting, user support, system maintenance, and documentation are central tasks.
  • Are there regional salary differences for support engineers in IT?
    - Yes, higher salaries are often found in metropolitan areas and among private sector employees with higher education.
  • What career paths are available after a few years in the profession?
    - Opportunities include advancing to IT specialist, system administrator, or project manager.

Richard Andersson

Richard Andersson - 2025-07-08 05:22:51

Occupation
Who has the highest salary?
The highest salary for a Support Engineer, IT is 50000 kr. This salary belongs to a man working in the Public sector with a postgraduate education. The highest salary for a woman in this profession is 42900 kr.
Who has the lowest salary?
The lowest salary for a Support Engineer, IT is 37400 kr. This salary belongs to a woman also working in the Public sector. The lowest salary for a man in this profession is 37500 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 96% 28800 kr 29400 kr
25-34 99% 35200 kr 36000 kr
35-44 93% 41900 kr 42700 kr
45-54 93% 45500 kr 46700 kr
55-64 98% 46200 kr 47300 kr
65-68 46000 kr 46700 kr
Snitt 98% 39700 kr 40600 kr
* Empty columns indicate that the statistical data was insufficient to allow for a statistically significant conclusion.
Salary per sector
Salary based on education
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About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Support Engineer, IT has the SSYK code 3512, which we use to match against the SCB database to obtain the latest salary statistics.

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Salary, Taxes, and Fees
Net salary 31 390
Net salary
31 390
Taxes
11 718
Fees
12 582

With our Swedish tax calculator, you can easily calculate your after-tax income (net salary).

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* Updated with 2026 taxes

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