Customer recipient, other salary

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Customer recipient, other salary

33 400 SEK

Customer service staff

Latest available salary statistics are for 2025. Compare average pay, salary range and related job listings.

31 000 - 37 600 SEK / month

Women earn 97% of what men do.

Försäljning & inköp

Average salary 33 400 SEK/month Monthly gross salary
Salary range 31 000 - 37 600 SEK Latest available range Data year 2025 Latest published dataset

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Salary trend About the role What does a customer service representative, other do – tasks and work environment Salary development over time Customer service representative, other salary – complete overview Open jobs Related occupations About the data FAQ

Salary progression Customer recipient, other

Average salary 33 400 kr
Males 34 000 kr
Females 32 900 kr
1 Likes 0 Comments 669 Vacant jobs ->

What does a customer service representative, other do – tasks and work environment

A customer service representative in other areas is responsible for receiving, guiding, and assisting customers at their first contact point with a company or organization. The tasks often include answering questions, managing bookings, registering cases, and ensuring customer needs are met professionally and with a focus on service. The role may also include administrative tasks such as document handling, cash register work, or basic advising depending on the business. The work environment is usually office-based but can also occur in stores, workshops, or reception, where the pace can vary from calm to very intense depending on customer flow and season.

Salary development over time

The salary for a customer service representative, other has seen a steady increase in recent years. In 2022, the average salary was 29,300 SEK per month, then increased to 32 300 SEK in 2023 and further to 33 400 SEK in 2024. The total increase over three years amounts to approximately 10%. Factors behind this development include increased demand for service skills, rising inflation, and a generally higher salary level within the customer service industry. Despite this, the profession has not experienced large salary jumps, but rather a stable and predictable development aligned with labor market needs. Gender differences remain, with women earning 97% of men's salaries within the profession.

Customer service representative, other salary – complete overview

  • Average salary: 33 400 SEK/month
  • Lowest salary: 30,300 SEK/month (woman, private sector, high school diploma 3 years)
  • Highest salary: 36,300 SEK/month (man, private sector, high school diploma up to 2 years)
  • Hourly wage: 194 SEK (based on 166 working hours/month)
  • Women earn: 32 900 SEK/month
  • Men earn: 34 000 SEK/month
  • Women's salary as % of men's: 97%

Many customer service representatives develop an impressive ability over time to quickly read customers and handle stressful situations with calmness and professionalism. Skills such as active listening and situation-adapted communication are often crucial for creating satisfied and returning customers, making the role an important link between companies and clients.

– statsskuld.se

Education and qualifications

To work as a customer service representative, other, a high school diploma is usually required, preferably with a focus on commerce, administration, or service. Many employers value practical experience from similar roles and prefer candidates who have participated in relevant courses or internal training. Personal qualities such as service-mindedness and flexibility are often decisive in recruitment.

  • High school diploma: Business and administration program (3 years)
  • Certifications: Courses in customer service, preferably via employers or adult education
  • Internship: Experience from customer service, reception, or similar service professions
  • Prerequisites: Good Swedish in speech and writing, often also English
  • Online courses: Opportunities for self-study in communication and service

Common benefits and compensations

Customer service representatives, other, are often covered by collective agreements with benefits such as occupational pension, wellness allowance, paid training days, and flexible working hours. Other common compensations include shift allowances for unsociable hours, bonuses for achieving customer satisfaction goals, and sometimes employee discounts depending on the workplace.

Competition and challenges

The labor market for customer service representatives, other, is characterized by balance, where supply and demand for labor are considered to be in equilibrium. There are approximately 550 available jobs within the profession, indicating good opportunities for those with the right skills. Challenges in the profession may include managing high pace, varying customer needs, and consistently delivering high service levels even under stress. Digitalization and automation may also influence tasks over time, requiring customer service reps to be adaptable and willing to develop their skills further.

Tips for those who want to become a customer service representative, other

To succeed as a customer service representative, other, it is good to have a strong interest in service and the ability to interact professionally with people. Being attentive and communicative facilitates problem-solving and quickly understanding customer needs. Flexibility is an important trait since the workday often involves unexpected situations and variation in tasks. Actively seeking internships or part-time jobs in customer service to build experience and learn to handle different types of customers is wise. Engagement and initiative are appreciated by employers and can lead to increased responsibilities. Keeping up with new digital tools and systems provides a competitive edge. Finally, patience and stress tolerance are essential for delivering high service levels even during pressured periods.

Key facts about Customer Service Representative, other

  • Education level: High school diploma, preferably with a focus on service
  • Work environment: Office, reception, or store, often high-paced
  • Demand: About 550 available jobs nationwide
  • Gender distribution: Women earn 97% of men's salaries
  • Work form: Usually full-time, sometimes shift or hourly employment

Career paths and future outlook

After three to five years in the role of customer service representative, other, there are often good opportunities to advance to more specialized customer service roles, team leader, or administrative responsibilities. Further education or experience can also open doors to roles such as customer manager, sales coordinator, or internal trainer. The Swedish Public Employment Service's forecasts show that demand for customer service staff is expected to remain unchanged over five years, providing stable future prospects for the profession. Digitalization and increased use of automated systems may change tasks, but personal service will continue to be valuable, especially in complex customer cases.

Frequently asked questions about Customer Service Representative, other

  • What does a customer service representative, other earn?
    - The average salary is 33 400 SEK per month, with variation depending on experience, education, and sector.
  • Is there a difference between men's and women's salaries?
    - Yes, women earn on average 97% of what men do within the profession.
  • What education is required to become a customer service representative, other?
    - Usually, a high school diploma, preferably with a focus on commerce or service.
  • What does the future look like for a customer service representative, other?
    - The prognosis is stable with unchanged demand and about 550 available jobs currently.
  • What personal qualities are important?
    - Service-mindedness, flexibility, patience, and communication skills are especially valuable.
  • What is the work environment like?
    - Often office or reception environments, sometimes high-paced with varied tasks.
  • Is there an opportunity for career development?
    - Yes, with experience, one can advance to team leader, customer manager, or administrative roles.

Richard Andersson

Richard Andersson - 2025-07-12 08:52:28

Occupation
Who has the highest salary?
The highest salary for a Customer recipient, other is 37600 kr. This salary belongs to a man working in the Private sector with a upper secondary education, maximum 2 years. The highest salary for a woman in this profession is 35000 kr.
Who has the lowest salary?
The lowest salary for a Customer recipient, other is 31000 kr. This salary belongs to a woman also working in the Private sector. The lowest salary for a man in this profession is 31400 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 97% 26300 kr 27400 kr
25-34 96% 31200 kr 32200 kr
35-44 99% 35100 kr 35800 kr
45-54 91% 36600 kr 37500 kr
55-64 88% 37300 kr 38300 kr
65-68 36100 kr 36500 kr
Snitt 97% 32400 kr 33400 kr
* Empty columns indicate that the statistical data was insufficient to allow for a statistically significant conclusion.
Salary per sector
Salary based on education
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About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Customer recipient, other has the SSYK code 4222, which we use to match against the SCB database to obtain the latest salary statistics.

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Salary, Taxes, and Fees
Net salary 31 390
Net salary
31 390
Taxes
11 718
Fees
12 582

With our Swedish tax calculator, you can easily calculate your after-tax income (net salary).

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* Updated with 2026 taxes

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