How much does a Communicator, customer service call center make

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  2. Communicator, customer service call center
Image that illustrates Communicator, customer service call center

Communicator, customer service call center salary

30 500 kr

Customer service staff

What will be the salary after tax?

29 000 - 34 300 kr / month

Women earn 96% of what men do.

Försäljning & inköp

Salary progression Communicator, customer service call center

Average salary 30 500 kr
Males 31 200 kr
Females 30 000 kr
Profession Communicator, customer service call center and its salary
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What does a Communicator, customer service call center do?

As a communicator in customer service at a call center, you are an important link between the company and its customers. Job responsibilities include handling incoming calls, answering questions, and solving problems that customers may have. You often work in a dynamic and sometimes hectic environment where good communication skills and patience are crucial. The work environment can vary depending on whether you work on-site or remotely.

Communicator, customer service call center salary

According to the latest statistics, the average salary for a communicator in customer service at a call center is 30 500 SEK per month. Men earn an average of 31 200 SEK while women earn 30 000 SEK, which means that women earn 96% of what men do. The hourly wage for a part-time employee is approximately 183 SEK, based on 166 working hours per month.

Salary development and regional differences

Last year, the average salary was 29 300 SEK, showing a positive salary development to this year's 30 500 SEK. The highest salary for a man in the profession is 34,300 SEK, while the highest salary for a woman is 32,200 SEK. The lowest salary for a woman is 29,000 SEK and for a man, it is 30,100 SEK.

Education and qualifications

To work as a communicator in customer service at a call center, usually no higher education than high school is required. However, knowledge of multiple languages and experience in similar work may be advantageous.

Common benefits

Many employers offer benefits such as a paid mobile phone, opportunities for remote work, and professional development. This can vary depending on the company and position.

Competition and challenges

According to the Employment Service, job opportunities as customer service personnel are assessed as moderate and are expected to remain unchanged over the next five years. The recruitment situation is considered balanced nationally.

Key facts about Communicator, customer service call center

  • Average salary: 30 500 SEK/month
  • Education: High school education
  • Work environment: Dynamic and sometimes hectic

Tips for those who want to become a Communicator, customer service call center

To succeed in the profession, it is important to have good communication skills and to be able to handle stressful situations. Staying updated with new technology and work methods can also positively impact the salary.

Career paths and future prospects

With experience, you can advance to leadership positions within customer service or transition to other roles within the company's communications department. Future prospects are assessed to be stable according to the Employment Service.

FAQ - Frequently asked questions about Communicator, customer service call center

  • What does a Communicator, customer service call center earn? The average salary is 30 500 SEK per month.
  • How do you become a Communicator, customer service call center? Usually, a high school education and good communication skills are required.
  • Is it easy to get a job? The opportunities are assessed as moderate according to the Employment Service.
  • Is it stressful to work as a Communicator, customer service call center? The job can be stressful depending on the workload and work environment.
  • What qualities are important as a Communicator, customer service call center? Good communication skills, patience, and stress resilience are important qualities.
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Richard Andersson

Richard Andersson - 2025-04-20 06:08:57

Occupation
Who has the highest salary?
The highest salary for a Communicator, customer service call center is 34300 kr. This salary belongs to a man working in the Private sector with a upper secondary education, maximum 2 years. The highest salary for a woman in this profession is 32200 kr.
Who has the lowest salary?
The lowest salary for a Communicator, customer service call center is 29000 kr. This salary belongs to a woman also working in the Private sector. The lowest salary for a man in this profession is 30100 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 98% 24000 kr 25500 kr
25-34 97% 28900 kr 29800 kr
35-44 92% 32300 kr 33000 kr
45-54 95% 33500 kr 34100 kr
55-64 89% 34200 kr 34700 kr
65-68 33000 kr 33300 kr
Snitt 96% 29500 kr 30500 kr
* Empty columns indicate that the statistical data was insufficient to allow for a statistically significant conclusion.
Salary per sector
Salary based on education
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About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Communicator, customer service call center has the SSYK code 4222, which we use to match against the SCB database to obtain the latest salary statistics.

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Net salary
31 377
Taxes
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Fees
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