Help desk, data salary

Salary and Work for Helpdesk, Data

Working in Helpdesk, data, also known as IT Support Technician, involves providing technical support and problem-solving solutions to users. The profession is a vital part of many companies and organizations, as technical issues need to be resolved quickly and efficiently for the business to continue without interruptions.

Tasks within Helpdesk, Data

As a support technician, you often work on helping users via phone, email, or chat. Tasks may include installing software, solving network issues, troubleshooting hardware, and educating users on new systems. A significant part of the job involves having good communication skills and patience, as you often need to explain technical solutions in an understandable way to individuals without a technical background.

Salary for Helpdesk, Data

The average salary for a support technician in IT is 39 400 SEK per month. However, there is a gender pay gap, where on average, men earn 39 800 SEK while women earn 38 000 SEK. Women thus earn approximately 96% of what men do in the same profession. Compared to last year, the average salary has increased from 36 800 SEK to 39 400 SEK, indicating a positive salary development in the field.

Education and Job Requirements

To become a support technician, a high school education with a focus on IT or a post-secondary education in computer science is often required. Many employers also value practical experience and certifications in specific systems and technologies. Having a broad technical competence and staying updated with the latest technologies can be a significant advantage.

Job Market Outlook

According to the assessment we have received from the Employment Service, there is limited data to make an exact forecast for the job market outlook for support technicians in IT. This means it is challenging to predict how demand will look in the future, but generally, there is always a need for technical support in today's digitized society.

Benefits

In the profession, there may be benefits such as paid training, which provides the opportunity to continuously further educate oneself and stay updated with new technologies. It is also common to have access to work-related equipment such as a mobile phone and a computer.

What to Consider if You Want to Work as a Support Technician, IT?

For those who wish to work as support technicians, it is essential to have good problem-solving skills and be able to work under pressure. It is also important to have good communication skills and patience, as you often face situations where users need guidance and support. A broad technical competence and a willingness to continuously learn new things are also important qualities.