Help desk, data salary

What does it mean to work in Helpdesk, data?

Working in Helpdesk, data, also known as IT Support Technician, involves providing technical support and troubleshooting for computer users. The job may include assisting users with everything from software errors to hardware issues, and it can be done over the phone, via email, or through a ticketing system. Typically, you work in a team, and many companies offer the option to work remotely. Strong communication and problem-solving skills are essential to succeed in this role.

Salary for a Helpdesk, data professional

The average salary for a Helpdesk, data professional is 39 400 kronor per month. Men in the field earn slightly more, with an average salary of 39 800 kronor, while women earn 38 000 kronor. This means that women's salaries are 96% of men's. The hourly wage for an hourly employee averages 237 kronor, based on 166 working hours per month. It is also worth noting that the average salary has increased from 36 800 to 39 400 kronor compared to previous measurements.

Salary range in Helpdesk, data

The highest salary for a Helpdesk, data professional is 46100 kronor and is held by a woman who is a privately employed worker with a research education. For men, the highest salary is 45600 kronor. On the lower end of the salary spectrum, we find a woman with a three-year high school education earning 34500 kronor, while the lowest salary for a man is 35200 kronor.

Education and qualifications

To work in Helpdesk, data, a minimum of a high school education with a focus on IT is often required. Many employers prefer applicants with post-secondary education in IT or computer science. Certifications in specific software or systems can also be advantageous. Employers value practical experience and problem-solving skills highly, so previous work in IT support can be a significant advantage.

Working conditions and environment

Working conditions in Helpdesk, data, can vary depending on the employer and specific job duties. Many companies offer flexible work solutions, including the option for remote work. Benefits such as paid training and mobile devices may sometimes be offered. The work can be demanding, especially during busy periods with many support tickets, but it also offers opportunities for personal development and advancement in the IT sector.

Future prospects and competition

The future prospects for the profession of IT Support Technicians are difficult to assess precisely due to limited data. According to the Employment Service, no specific forecast is made for the Helpdesk, data profession, but the general demand for IT skills is expected to remain strong. There is a stable demand for skilled personnel who can handle technical issues quickly and efficiently.

Summary of benefits and challenges

• Flexible working hours and opportunities for remote work.
• Challenging work environment with a focus on problem-solving and communication.
• Benefits such as paid training and technical equipment may be provided.
• An increased demand for IT support and technical assistance is increasing the need for qualified professionals in the sector.

Working in Helpdesk, data, offers a dynamic and technically demanding work environment with good opportunities for development and advancement. With a rising average salary and strong demand for technical support, this can be an attractive career choice for those interested in technology.