Computer technician, support salary

What does a Support Technician do?

As a Support Technician, you are the first point of contact for technical problems that users encounter. Your tasks include troubleshooting and resolving technical issues, installing and configuring software, and providing advice and guidance to users. The work can be performed both on-site and via phone or email, which means you need to be communicative and solution-oriented. The work environment is often office-based, but with opportunities for remote work.

Support Technician salary

The average salary for a Support Technician is 39 400 SEK per month. Men in the profession earn an average of 39 800 SEK, while women earn 38 000 SEK, which means that women earn 96% of what men do. The hourly wage for an average hourly employee is around 237 SEK. The highest salary for a woman in the profession is 46,100 SEK, while the highest for a man is 45,600 SEK. The lowest salary for women is 34,500 SEK and for men 35,200 SEK.

Salary development over time

Over the past year, the average salary for Support Technicians has increased from 36 800 SEK to 39 400 SEK, indicating a positive salary trend.

Education and qualifications

To become a Support Technician, it is common to have a high school education with a focus on IT or a post-secondary education in computer engineering. Certificates from relevant IT courses can also be advantageous. Experience in customer service and technical problem-solving is often a plus.

Common benefits

In the profession, benefits such as company mobile phones, opportunities for remote work, and paid further education to stay updated with the latest technology are often offered.

Competition and challenges

The profession of Support Technician belongs to the group of IT Support Technicians. The Employment Service does not have enough data to make an accurate assessment of the future prospects for this specific profession, but generally, there is a strong demand for technically skilled personnel in the IT sector.

Tips for those who want to work as a Support Technician

Constantly updating your technical skills and certifications can improve your career opportunities and salary prospects. Developing good communication skills and the ability to handle stressful situations is also important.

Career paths

After a few years of experience as a Support Technician, you can advance to roles such as IT Specialist, System Administrator, or Team Leader. Further education can open doors to more specialized IT roles.

Future prospects and demand

Although specific forecasts are lacking, the general demand for IT support and technical competence is strong in the job market. This provides a positive outlook for the profession.

Frequently asked questions about Support Technicians

• What does a Support Technician earn? A Support Technician earns an average of 39 400 SEK per month.
• How do you become a Support Technician? A high school education in IT or a post-secondary education in computer engineering is recommended.
• Is it easy to get a job? Yes, there is a strong demand for technically skilled personnel in the IT sector.
• Is it stressful to work as a Support Technician? The job can be stressful during high workloads and urgent technical issues.
• What qualities are important as a Support Technician? Technical knowledge, problem-solving skills, and good communication are important qualities.