Image that illustrates Administrator, soft

Administrator, soft

35 000 kr

Social insurance officers

32 300 - 36 900 kr / month

Women earn 98% of what men do.

Administration, ekonomi

What will be the salary after tax?

Salary progression Administrator, soft

Average salary 35 000 kr
Males 35 700 kr
Females 34 900 kr

What does a Case Officer within soft do? – Tasks and work environment

A case officer within soft, which belongs to the social insurance caseworker group, works with administering and processing cases related to the social insurance system. The tasks include assessing applications, investigating entitlement to benefits, and communicating with both individuals and authorities. The work is often carried out in close collaboration with colleagues and other professionals within the social insurance field. The work environment is typically office-based, with regular working hours and a high focus on structure, accuracy, and service to the public.

Salary development over time

The salary for a case officer within soft has shown steady growth over the past three years. In 2022, the average salary was 32,100 SEK per month, which increased to 33 500 SEK in 2023 and reached 35 000 SEK in 2024. The total salary increase during this period is approximately 9%. Factors driving this development include increasing demand for qualified case officers as case volumes grow, as well as a greater focus on legal certainty and digitalization within the social insurance sector. The market’s need for specialized case officers and higher educational requirements have also contributed to the gradual rise in salaries.

Many case officers within soft work with complex investigations that require both analytical skills and good communication abilities. The role can also involve providing important support to people in vulnerable situations, making the work both responsible and meaningful.

– statsskuld.se

Case Officer, soft salary – comprehensive overview

  • Average salary: 35 000 SEK/month
  • Lowest salary: 32,300 SEK/month
  • Highest salary: 36,900 SEK/month
  • Hourly wage (average): 210 SEK
  • Women: 34 900 SEK/month (98% of men's salary)
  • Men: 35 700 SEK/month
  • Regional differences: Vary depending on labor market and region, but generally small within this profession.

Education and qualifications

To work as a case officer within soft, a post-secondary education in fields such as social sciences, law, or economics is usually required. Many employers also value experience in administrative work and good knowledge of applicable legislation. Internships or trainee programs are common, especially within larger authorities, and supplementary courses in social insurance are often advantageous.

  • Formal degree: University degree (3–4 years) in relevant field
  • Courses/certifications: Training in social insurance law and administration
  • Internship/trainee: Common within government agencies
  • Prerequisites: High school diploma, often in social sciences
  • Self-study/online: Possible to supplement with specialized online courses

Common benefits and compensations

Case officers within soft are often covered by collective agreements including occupational pension, generous vacation, and wellness allowances. Other common benefits include flexitime, remote work options, and opportunities for professional development through internal or external training. Some employers also offer subsidized lunches or employee discounts.

Competition and challenges

The competition for positions as a case officer within soft varies depending on the region and employer, but demand is generally stable. A challenge can be periods of high workload, especially during major legislative changes or peaks in case volume. Digitalization increases requirements for technical understanding and adaptability. Additionally, case officers are expected to handle complex cases with high legal certainty and integrity. However, with the right education and experience, there are good opportunities for employment, especially within larger authorities.

Tips for those wanting to become a Case Officer within soft

To succeed as a case officer within soft, it is beneficial to combine analytical skills with a strong sense of service. Being structured and meticulous facilitates handling complex cases and minimizes mistakes. Good communication skills are crucial, as the profession involves much contact with colleagues and applicants. Flexibility and adaptability are important traits when laws and routines change rapidly. Actively pursuing further education and staying updated on regulations provides a competitive advantage. Engagement and patience are helpful in investigations that can be both time-consuming and emotionally demanding. Finally, building a network within the industry can increase opportunities for development and new career paths.

Key facts about Case Officer, soft

  • Education level: University degree in social sciences or law
  • Work environment: Office-based, often within government or public sector
  • Employment type: Full- or part-time, some remote work possibilities
  • Demand: 758 job openings in 2024 within the profession
  • Special skills: Social insurance law, case management, digital tools

Career paths and future prospects

After three to five years as a case officer within soft, there are opportunities to advance to specialist roles, investigators, or team leaders within the social insurance sector. Further education or experience can also lead to managerial positions or work within related authorities and organizations. According to the Swedish Public Employment Service’s forecast, no specific assessment is made for this job title due to limited data, but currently, there are 758 job openings in the social insurance caseworker group, indicating good future prospects for those with the right skills. Digitalization and legislative changes may influence job tasks and demand in the long term.

Frequently asked questions about Case Officer, soft

  • What does a Case Officer, soft earn?
    - A case officer within soft has an average monthly salary of 35 000 SEK.
  • What is the salary gap between women and men?
    - Women earn 98% of what men do, with an average salary of 34 900 SEK compared to men's 35 700 SEK.
  • What education is required to become a Case Officer, soft?
    - Usually, a university degree in social sciences, law, or economics, along with training in social insurance law, is required.
  • Are there regional salary differences?
    - Regional salary differences exist but are generally small within this profession.
  • What are the most common tasks?
    - Tasks include case handling, investigating entitlement to benefits, and contact with the public.
  • What are the future prospects for the profession?
    - Currently, there are 758 job openings, and the outlook is considered good.
  • Can I work part-time or remotely as a Case Officer, soft?
    - Yes, both part-time and remote work are possible depending on the employer.

Who has the highest salary?
The highest salary for a Administrator, soft is 36900 kr. This salary belongs to a man working in the Privately employed workers with a postgraduate education. The highest salary for a woman in this profession is 36600 kr.
Who has the lowest salary?
The lowest salary for a Administrator, soft is 32300 kr. This salary belongs to a woman also working in the Privately employed workers. The lowest salary for a man in this profession is 33200 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
25-34 99% 33700 kr 33700 kr
35-44 100% 35000 kr 35000 kr
45-54 95% 35900 kr 35900 kr
55-64 95% 35800 kr 35800 kr
65-68 36500 kr 36600 kr
Snitt 98% 35000 kr 35000 kr
Salary per sector
Salary based on education
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About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Administrator, soft has the SSYK code 3353, which we use to match against the SCB database to obtain the latest salary statistics.

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Fees
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