Sales Administrator

What does a Sales Administrator do? – Tasks and work environment

A sales administrator is responsible for providing administrative support within a sales organization. Tasks often include order management, customer contact, invoicing, follow-up on deliveries, and updating customer records. The role also involves assisting salespeople with documentation, quotes, and reports, as well as ensuring that the sales process runs smoothly from initial contact to closing the deal. The work environment is typically office-based and characterized by a fast pace with many concurrent tasks. Communication with both internal and external parties is a central part of daily work, and digital tools are used daily to handle information and processes.

Salary development over time

The salary for sales administrators has shown steady growth over the past three years. In 2022, the average salary was 37,400 SEK per month, followed by an increase to 38 500 SEK in 2023. The latest figure for 2024 is 39 700 SEK, representing a total increase of approximately 6% over this period. This positive trend can be linked to increased demand for administrative skills within sales, as well as companies placing greater emphasis on efficient sales processes and customer experience. Salary development is also influenced by work experience, education level, and specialization within the industry. Despite a relatively steady salary trend, clear differences still exist between regions and genders.

Sales Administrator salary – complete overview

• Average salary: 39 700 SEK/month
• Lowest salary: 34,600 SEK/month (men), 35,500 SEK/month (women)
• Highest salary: 48,200 SEK/month (men), 40,000 SEK/month (women)
• Hourly wage: 239 SEK
• Gender differences: Men earn 43 700 SEK, women 38 200 SEK (87% of men's salary)
• Regional differences: Salaries may vary depending on region and labor market demand

Education and qualifications

To work as a sales administrator, a high school diploma with a focus on economics, commerce, or administration is usually required. Many employers also value experience from similar roles and good knowledge of administrative IT systems. Additional courses in sales, economics, or business communication are advantageous. Practical experience, such as working as an administrative assistant or in customer service, is often highly regarded during recruitment.

• High school diploma: Business or economics program (3 years)
• Post-secondary courses: In sales, administration, or economics
• Certifications: Meritorious in business systems and customer management
• Internships: Work experience from similar administrative roles
• IT skills: Good proficiency in Office suite and CRM systems

Common benefits and compensations

Common benefits for sales administrators include wellness allowances, occupational pension, and sometimes bonuses linked to sales results. Other appreciated perks include flexible working hours, remote work options, and regular professional development through internal and external training. Some employers also offer subsidized lunches or corporate health services.

Competition and challenges

The competition for positions as a sales administrator is assessed to be moderate in the Swedish labor market. According to the Employment Service's forecasts for marketing and sales assistants, there is a balance between supply and demand, with around 549 available jobs in the profession. Challenges in the role can include high demands for accuracy, the ability to handle stressful periods, and quickly adapting to new digital systems. Additionally, good communication skills and the ability to collaborate across departments are essential, which can be challenging in larger organizations. Technological development and increased automation also require continuous skills development to stay competitive.

Tips for those wanting to become a Sales Administrator

To succeed as a sales administrator, it is beneficial to have a strong sense of structure and order, as tasks require precision and efficient handling of details. Being communicative facilitates collaboration with colleagues and customers, ensuring information reaches the right person at the right time. Flexibility is important, as the workday often involves quick reprioritizations and varied tasks. A solutions-oriented approach helps manage unexpected problems, especially as deadlines approach. Developing digital skills, such as in CRM systems, makes it easier to adapt to new tools. Initiative is valued in many organizations, particularly when improvement suggestions can lead to more efficient routines. Finally, patience and a positive attitude contribute to a good work environment and strong customer relationships.

Key facts about Sales Administrator

• Education level: High school diploma with focus on commerce/economics
• Typical work setting: Office-based, often full-time
• Job market: 549 available jobs in Sweden (2024)
• Gender distribution: Mostly women, but men have higher average salaries
• Future prospects: Moderate opportunities, stable demand over the next five years

Career paths and future outlook

A sales administrator can, over time, advance to more qualified roles within sales, customer management, or project management. After 3–5 years in the profession, it is common to progress to positions such as team leader, key account assistant, or specialist in business systems. The forecast from the Employment Service indicates moderate opportunities within marketing and sales assistance, with demand expected to remain unchanged in the coming five years. Those wishing to broaden their skills can also pursue further education in economics, purchasing, or marketing to open doors to related fields.

Common questions about Sales Administrator

• What does a Sales Administrator earn?
  - The average salary is 39 700 SEK per month, with variations depending on experience and region.
• What are the gender differences in salary?
  - Men earn an average of 43 700 SEK, women 38 200 SEK. Women earn 87% of men's salaries.
• What education is required?
  - High school education in economics or commerce is recommended, preferably supplemented with courses in administration.
• Are there many job openings?
  - Yes, there are 549 available jobs within the profession of marketing and sales assistants in Sweden.
• What are the most common tasks?
  - Order processing, customer contact, invoicing, and administrative support to sales staff.
• What are the future prospects?
  - The Employment Service assesses that demand is stable and unchanged over the next five years.
• What is the highest and lowest salary for a Sales Administrator?
  - The highest salary is 48,200 SEK (men), 40,000 SEK (women). The lowest salary is 34,600 SEK (men), 35,500 SEK (women).