Business assistant, specialist shop

What does a retail sales assistant in trade shops do? – Tasks and working environment

A retail sales assistant in trade shops primarily provides customers with service, advice, and guidance regarding the store's products. Tasks include receiving stock, replenishing shelves, working at the cash register, displaying products, and keeping the store clean and attractive. Inventory, pricing, and handling simple complaints are often included. The pace can be high, especially during campaigns and weekends, and the work involves regular contact with customers and colleagues. The working environment is characterized by standing and walking most of the day, as well as handling heavy deliveries.

Salary development over time

The salary for a retail sales assistant in trade shops has increased steadily over recent years. In 2022, the average salary was 30,900 SEK per month, and in 2023 it rose to 31 900 SEK. For 2024, the average salary has increased further to 33 800 SEK, representing a total increase of approximately 9.4% over three years. This positive trend can be partly explained by an increased need for experienced staff and competition for labor within retail, as well as contractual salary adjustments. Other factors influencing development include changes in working conditions, educational requirements, and general price development in society. Despite a relatively low starting salary, there are opportunities for salary increases through experience and specialization within the store.

Retail sales assistant salary – comprehensive overview

• Average salary: 33 800 SEK/month
• Lowest salary: 31,200 SEK/month (male, private sector, pre-high school education)
• Highest salary: 36,300 SEK/month (male, regional sector, high school education max 2 years)
• Hourly wage: 203 SEK
• Gender differences: Women earn 96% of what men do (men: 34 700 SEK, women: 33 200 SEK)
• Regional differences: Salary variations occur depending on employer and region

Education and qualifications

To work as a retail sales assistant in trade shops, no formal higher education is usually required, but high school education in commerce and administration is advantageous. Many employers value previous experience in customer service, but introduction and internal training are often provided at the workplace. Internships during high school or summer jobs in stores provide valuable insights and increase chances of employment.

• High school education: Business and administration programs (3 years)
• Internships: Work-based learning (APL) during high school is common
• Courses: Courses in sales, service, and cashiering are advantageous
• Prerequisites: Often basic high school education, but sometimes no requirements
• Experience: Previous work in stores or service is a plus

Common benefits and compensations

Retail sales assistants in trade shops are often offered benefits such as evening and weekend shift allowances, staff discounts, wellness contributions, and opportunities for bonuses based on sales. Other common compensations include occupational pension, extra vacation days, and insurance through collective agreements.

Competition and challenges

The job market for retail sales assistants in trade shops is characterized by high demand but also strong competition, especially for full-time permanent positions. Many work part-time, which can affect opportunities for salary development and security. Digitalization and increased e-commerce have changed the role, where customer service and product knowledge have become increasingly important to meet competition from online stores. The recruitment situation is marked by many part-time workers, while employers sometimes struggle to find the right skills. For those wishing to advance their careers, initiative and a willingness to continuously learn about products and customer service are essential.

Tips for those wanting to become a retail sales assistant in trade shops

To succeed as a retail sales assistant, it is good to be service-oriented and genuinely interested in helping customers. Showing engagement and being attentive to customer needs can quickly make you a valued team member. Flexibility is important as tasks can vary greatly from day to day, and being able to handle stress helps manage periods of high activity. Good teamwork skills facilitate collaboration with colleagues, especially during inventory or major campaigns. Finally, having an interest in the store's range of products makes it easier to give qualified advice and increase sales.

Key facts about retail sales assistants in trade shops

• Education level: High school education recommended, but not required
• Work environment: Physical, customer-facing, often high-paced
• Common work forms: Part-time and full-time, often irregular hours
• Demand: Great opportunities for employment nationwide
• Special skills: Product knowledge and customer service are central

Career paths and future prospects

After a few years of experience as a retail sales assistant in trade shops, there are opportunities to advance to roles such as department manager, store manager, or specialist responsible for ranges or purchasing. Other career options include supervisory positions or training roles for new employees. According to the Swedish Public Employment Service's forecast, job opportunities within this profession remain large, and demand is expected to stay unchanged over the next five years. Despite the growth of e-commerce, there is still a continued need for knowledgeable store staff, especially in segments requiring qualified advice and customer contact. Currently, there are approximately 550 job openings in the retail sales sector, highlighting the stable job market.

Common questions about retail sales assistants in trade shops

• What does a retail sales assistant earn in trade shops?
  - The average salary is 33 800 SEK per month, with variation depending on experience, region, and employer.
• What are the gender differences in salary?
  - Men earn an average of 34 700 SEK and women 33 200 SEK, which means women earn approximately 96% of men's salaries.
• Is education required to become a retail sales assistant in trade shops?
  - High school education is recommended but not always necessary. Internships and experience are advantageous.
• What are the future prospects for the profession?
  - Job opportunities are plentiful, and demand is expected to remain unchanged over the next five years.
• What benefits are common?
  - Common benefits include shift allowances, staff discounts, wellness contributions, and occupational pension via collective agreements.
• What is the highest and lowest salary for retail sales assistants in trade shops?
  - The highest salary is 36,300 SEK and the lowest 31,200 SEK, depending on education, gender, and employer.
• What is the work environment like?
  - The work is physical, involving a lot of standing and customer contact, with varied working hours.