Landlord

What does a housing rental agent do? – Tasks and work environment

A housing rental agent works with mediating and managing the rental of apartments, often within property companies or housing agencies. Tasks include handling contact with tenants, showing apartments, preparing rental agreements, and administering applications and inspections. The role also involves answering questions from both current and potential tenants and ensuring that the rental process complies with applicable laws and internal guidelines. The work environment is mostly office-based, but viewings and meetings at properties occur regularly.

Salary development over time

The salary for housing rental agents has shown stable and clearly positive growth over the past three years. In 2022, the average salary was 33,000 SEK per month, which increased to 34 300 SEK in 2023. In 2024, the average salary has risen further to 35 600 SEK. This represents an increase of about 8% over the period, slightly above the average salary increase for similar administrative professions. This rise is largely explained by increased demand for secure and professional rental management and skills development within the property sector. Additionally, somewhat higher staff turnover and a greater focus on digital rental processes have contributed to raising the profession's status and salary levels.

Housing rental agent salary – comprehensive overview

• Average salary: 35 600 SEK/month
• Lowest salary: 27,100 SEK/month (male, public sector), 27,300 SEK/month (female)
• Highest salary: 54,200 SEK/month (female, public sector, research education), 50,600 SEK/month (male)
• Hourly wage (average): 214 SEK
• Gender differences: Women earn 99% of what men do
• Regional differences: Salary levels may vary depending on location and employer

Education and qualifications

To work as a housing rental agent, a high school diploma with a focus on administration, economics, or property management is generally required. Some employers require postgraduate courses in property law or customer service, and work experience from similar roles is an advantage. Digital competence and ability to handle administrative systems are often necessary. Internships or trainee programs within the property sector can provide a valuable advantage for those looking to establish themselves in the profession.

• Formal education: High school diploma, preferably with specialization in economics or administration (3 years)
• Courses/certificates: Property law, tenancy law, customer service
• Internship: Recommended within property companies or housing agencies
• Prerequisites: Administrative experience and digital skills
• Tips: Engagement in industry organizations and networks can provide valuable contacts

Common benefits and compensations

Housing rental agents are often offered benefits such as wellness allowances, occupational pension, and the possibility to work partly remotely. Other common compensations can include bonus schemes linked to rental targets, subsidized lunches, or employee discounts. Flexitime and extra vacation days are also offered by some employers, especially within the public sector and larger property companies.

Competition and challenges

The competition for positions as a housing rental agent is generally moderate but can vary depending on region and economic situation. According to the Swedish Public Employment Service's forecasts for the profession, demand is expected to decrease slightly over the next five years, meaning more candidates may compete for fewer jobs. The digitization of rental processes also raises higher demands on technical skills and adaptability. The ability to handle many cases simultaneously and communicate professionally with diverse audiences is crucial for success and job satisfaction.

Tips for those wanting to become a housing rental agent

To succeed as a housing rental agent, it is beneficial to be organized and have good administrative skills, as the role requires managing multiple cases and thorough documentation. A service-oriented attitude and ability to interact with people from different backgrounds facilitate contact with tenants. It is also valuable to be communicative and clear, especially during viewings and contract discussions. Quickly understanding digital systems and being solution-oriented helps with the transition to increasingly automated processes. A genuine interest in the property industry and its regulations also provides good conditions for development in the profession. Flexibility and patience are personal qualities often appreciated by employers and clients. Finally, engagement in industry networks can strengthen career development opportunities.

Key facts about housing rental agents

• Education level: High school diploma, preferably supplemented with courses in property law
• Work environment: Office-based with elements of client meetings and viewings
• Demand: 758 job openings nationwide within the profession
• Salary range: 27,100–54,200 SEK/month depending on experience and sector
• Future prospects: Moderate opportunities, but expected to decline over five years

Career paths and future outlook

After three to five years as a housing rental agent, there are opportunities to advance to roles such as property manager, team leader, or specialized customer manager. Some move on to more qualified positions within property companies, such as project managers for new developments or rental system development. According to the Public Employment Service's job forecast for office assistants and secretaries, the job market is balanced, with moderate opportunities today. However, demand for the profession is expected to decrease slightly over five years, making additional qualifications and digital skills increasingly important to stay competitive.

Frequently asked questions about housing rental agents

• What is the average salary of a housing rental agent?
  - The average salary is 35 600 SEK per month.
• How do salary differences between women and men look?
  - Women earn an average of 35 500 SEK and men 35 900 SEK, which means women earn 99% of men's salaries.
• What education is required to become a housing rental agent?
  - A high school diploma in economics or administration is recommended, preferably supplemented with courses in property law.
• What are the highest and lowest salaries for the profession?
  - The highest salary is 54,200 SEK and the lowest 27,100 SEK per month.
• What are the future prospects for housing rental agents?
  - The job market is considered balanced, but demand is expected to decrease slightly over the next five years.
• What personal qualities are important?
  - Service-mindedness, accuracy, flexibility, and good communication skills are particularly valuable.