Vacant job

Here you have the opportunity to combine service, problem-solving, and an interest in economics in a developmental role.

About the company

Our client is an established company within the financial sector offering various types of credit and payment solutions to private individuals. The company operates in the Nordic region and works to create smooth and secure solutions for its customers. Here, you will become part of a modern workplace with a strong focus on collaboration, development, and excellent service.

More information about the company will be provided during the first interview.

About the role:

In this role, you will become part of an engaged customer service team where you assist customers via phone, email, and administrative tasks. You answer questions, guide customers to the right solution, and work with a focus on quality, service, and customer satisfaction.

This role suits you if you thrive in human interaction, have a strong service mindset, and are motivated by solving problems. You will have the opportunity to develop within the financial industry while becoming part of a workplace where collaboration, responsibility, and continuous development are key.

What we offer you:

• Coaching and supportive leadership
• Engaged teams with strong team spirit
• An active operational manager via Workz in close collaboration with on-site team leaders!
• Training via Workz Academy and certification in customer service
• Collective agreement and secure employment terms
• Health and wellness allowance
• Top-class Nespresso coffee!

Who are you?

We are looking for someone who is solution-oriented, structured, and quick to adapt to new ways of working. You have a strong work ethic, are accustomed to taking responsibility, and can switch between different tasks in an independent and stable manner.

You are receptive, professional in customer interactions, and have a clear focus on service and quality. With a holistic perspective and strong commitment, you contribute to the team's common goals – always with the customer at the center.

We would like you to have:

• Previous experience working in customer service or other service-oriented roles.
• A completed upper secondary education or equivalent.
• Fluency in speaking and writing Swedish or English.
• A passed credit check (UC), as the role involves handling financial information.

Practical information:

Start: Mid-August (more info at interview)
Duration: Full-time temporary position until 31/12/2026.
Salary: According to collective agreement
Location: Central Stockholm
Working hours: Office hours

If you have any questions, please contact the recruitment team at [email protected] (mailto:[email protected])

Application:

We do not review CVs; instead, we focus on the competencies important for the role. After you submit your application, you will receive a short matching test via email. It takes a maximum of 12 minutes to complete and is an important step to proceed to the next stage of the process.

We look forward to hearing from you!