Vacant job

Elgiganten is Sweden's leading retailer of home electronics, white goods, and kitchens. We currently have nearly 3,400 employees and a total of 167 Phonehouse stores and department stores across the country. As an employee at Elgiganten, you are part of something much bigger, with operations spanning department stores, retail shops, e-commerce, a Nordic central warehouse, and customer service. Join us and be part of our success!

Do you love contributing to a fantastic customer experience? We are now looking for a Service Advisor who delivers world-class service and is passionate about taking care of our customers in the best possible way!

Working at Elgiganten is fun, challenging, and fast-paced. It’s not just our shared interest in what we sell that brings us together. Here you will find people – with a genuine desire to help others discover the joy in the magical world of technology. In this role, you will also have the opportunity to influence how our customers perceive us.

Your Role as Service Advisor

As a Service Advisor, you will work within the Operations department, which covers warehousing, merchandising, cash desk, and support.

A large part of the work takes place in the warehouse, where you are responsible for goods receipt, product flows, and ensuring the right products are in the right place at the right time. Warehouse work differs from traditional warehousing as it requires a combination of physical strength and administrative skills. You will work roughly equally on practical tasks and administration, so you need to be comfortable with various systems, able to analyze product flows, and see connections between different systems.

Although the majority of your working hours will be based in the warehouse, you will gain basic knowledge in all areas of Operations. This creates a broad understanding of the business and gives you the opportunity to collaborate effectively across departmental boundaries, while also contributing to a flexible and varied daily routine. Through your work, you ensure efficient processes, well-stocked departments, and a positive experience for both customers and colleagues.

Who are you?

As a Service Advisor at Elgiganten, your personal qualities and motivation are the most important. You love meeting customers and achieving your goals, and of course, you enjoy doing it!

We believe that you

• Always keep the customer in focus and are driven by providing personalized service to every visitor
• Have a genuine sense for service and love working with people
• Learn quickly and have a desire to develop
• Are engaged, responsible, and have a drive to do your best
• Thrive in organized environments and enjoy creating structure
• Having a forklift license is a merit

An interest in the goods and services we sell is a great advantage, but upon your introduction, we will provide you with the knowledge and training required for the role, all to help you succeed and thrive with us.

Who are we?

Our culture is important to us, and our values permeate everything we do. We are now looking for a colleague who wants to become part of our community and, just like us, is driven by and shares our values: Win Together, Play Together, Grow Together and be Different Together. At Elgiganten, we believe that our differences make us stronger and that cohesion is a strength. Here, driven people with a great interest in both our customers and each other work together. Those who see opportunities, like fast changes, and are driven by contributing to positive results tend to thrive with us. These are people with energy who naturally take initiative and want to develop.

Development with us

Our goal is to become the industry's best employer, and we believe we get there through good leadership. At Elgiganten, a good leader creates engagement, joy in work, and motivated employees. Development and internal training are areas we have chosen to invest in, including training in product knowledge, customer interaction, and leadership.

Elgiganten offers

• Contractual salary and pension
• Generous bonus agreement
• Benefits within health and wellness and employee discounts
• Internal training program for employees and leaders
• Good career opportunities

Other information

Employment type: Permanent with an initial probationary period
Hours: 70-80%
Working hours: Include early mornings, evenings, and weekends
Start date: By agreement
Application deadline: 2026-09-30

At Elgiganten, we strive for diversity and therefore welcome all applicants, regardless of gender, age, or ethnic background. Please note that we use tests and background checks as part of the recruitment process. We look forward to your application! Register your CV and apply for the position by clicking the link.