Vacant job

This is an exciting opportunity for you who want to develop within customer service and sales. You will work proactively to build strong customer relationships and focus on upselling.

Responsibilities:

• Contact existing customers via phone to follow up on ongoing cases and ensure customer satisfaction.
• Handle incoming inquiries via phone, email, and other channels.
• Provide service, guidance, and answer questions regarding customer needs.
• Collaborate with colleagues in the team to develop processes and enhance the customer experience.

Qualifications:

• Good communication skills in Swedish and English, both verbal and written.
• Experience in follow-up and relationship-building customer contact is a plus.

Personal Attributes:

• You are service-oriented and competitive.
• You are self-driven, responsible, and enjoy taking initiative.
• You have a solution-oriented mindset and see opportunities in challenges.
• You are flexible, communicative, and contribute to good teamwork.
• You work in a structured and meticulous manner to deliver high quality.

Other:

Does this sound interesting? Apply today as we review applications on an ongoing basis, and the ad may be closed before the position is filled if we move into the selection and interview phase. For questions, you are warmly welcome to email the responsible recruiter, Amir Sten, at [email protected] (mailto:[email protected]).