Vacant job

Scandic Göteborg Central is located in a new city district emerging from the former container port, right at the bridgehead of the new Hisingsbron and a stone's throw from the Central Station. The hotel is one of Scandic's largest, with 451 rooms and a large meeting section. On-site facilities include a lobby bar, café, and a lovely rooftop bar and restaurant with views of the entrance to Gothenburg Harbour. It is an exciting hotel inspired by corners of the world, where the vibe and pulse of the harbour district and the city outside combine to create a lively and personal atmosphere. Here you get the chance to contribute to a world-class workplace, where our shared goal of satisfied guests fosters cross-border collaboration and the feeling of 'One Hotel'.

We are now looking for a Head Waiter for our Conference & Banquet department

Regardless of why the guest visits us, few things are as appreciated as a friendly face welcoming them. As a Head Waiter with us, you act as a host together with the rest of the hotel team, creating a world-class guest experience.

Here, you take significant responsibility for making the decisions required to ensure guest satisfaction. We are convinced that it is when you are given the opportunity to develop and contribute all your skills and experience that we exceed guest expectations. Plus, we have fun at work!

So bring your experience, your engagement, and your way of thinking to us – and contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role of Head Waiter Conference & Banquet entail?

As a Head Waiter with us, you are one of the first people the guest meets. Therefore, it is crucial that you have a warm demeanor, are attentive to details, and focus on the guest's needs. You have a burning interest in food and beverage and enjoy order and structure, both in your own work and that of your colleagues. All of this is to provide our guests with a fantastic experience.

In this role, you work primarily in operations. You lead and distribute tasks and handle staffing during your shifts. A key part of the job is planning and executing banquets and events. You work independently and in close collaboration with the responsible manager. Working hours vary, but a significant portion of the time is scheduled for evenings and sometimes weekends.

If needed, you are given the opportunity to train new employees at the hotel, and you assist with certain administrative tasks such as orders and checking delivery notes.

In the role of Head Waiter, you are responsible for the hospitality of the entire hotel, both towards guests and employees. In addition to being part of the operations, you have overall responsibility for prioritizing tasks so that the business runs smoothly and guests are satisfied.

Who are you?

To fit the role, we believe you have at least two years of experience in similar work and experience in concept-driven operations. You have both the ability and willingness to work with a hands-on leadership style. You are confident in your leadership and have integrity and sales drive. Most importantly, however, are your personal qualities and attitude. To fit the role, you need to be a good team player who takes great responsibility for your tasks and the overall result. It is also important that you can convey good hospitality to the hotel's guests.

Information about the position:

The position is a permanent employment at 80%, and we apply a 6-month probation period.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the final application date, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to Scandic!

P.S. On our website, you can read even more about the position, our benefits, and our culture at Scandic!

It all starts with you. Working at one of our hotels means being part of a team where care, collaboration, and small everyday moments make a difference. You help create the warm, homely feeling that characterizes Scandic – by being present, here and now, and letting the details count.

Some days go fast, others are more predictable – no day is like the other. But what always remains is the team spirit. You have each other's backs, solve things as they happen, and are proud to deliver quality – even when the pace is high. And when you do, guests don't just want to enjoy their stay – they want to come back.

How we work at Scandic

We are at our best when we work together – across roles, hotels, and teams – and focus on what makes a real difference in everyday life. Our values guide how we act and deliver: Be Pro, Be Bold, Be Caring, and Be You.

If you believe that fantastic hospitality is created through collaboration, consistent quality, and small well-crafted moments, you will feel right at home with us.