Vacant job

About the Role

You will contribute to the planning, deployment, operation, and maintenance of a modern and high-end hybrid conference infrastructure. This infrastructure consists of nearly 200 meeting rooms and 13 auditoriums used daily by thousands of people at CERN. Working with users, technical teams, and external contractors, you will coordinate audiovisual installations and refurbishments, ensure the standardization of AV equipment, support the deployment of new technologies, and contribute to the continuous improvement of conferencing services.

Your Responsibilities

• Ensure the standardization of AV equipment across conference and meeting rooms (projectors, LCD screens, video/audio conferencing systems, sound reinforcement, and interpretation systems) and maintain an active technology watch to recommend the most suitable AV solutions.
• Coordinate the design, installation, and renovation of AV systems in compliance with CERN technical standards, including the programming and maintenance of Extron and Crestron equipment controllers.
• Establish and maintain the master plan for the renovation of AV equipment in meeting rooms and auditoriums, including equipment selection, installation design, commercial offer analysis, and coordination with other services involved in room renovation.
• Coordinate the work of external contractors, including equipment installers and operational support teams, organize site visits, ensure maintenance and operational interventions, and manage AV maintenance contracts.
• Provide third-line technical support, identify and resolve complex technical issues, collaborate with webcast, recording, and video conferencing services, and contribute to the continuous improvement of conferencing services.

Your Profile

Proven experience in the design, installation, and maintenance of AV conference rooms and auditoriums, with proficiency in AV control platforms (Extron, Crestron) and design tools (AutoCAD or equivalent).

Experience in coordinating technical teams, managing contractors/contracts, and in client relations and user technical support.

Networking knowledge including the OSI model, Ethernet, TCP/IP, Dante, Art-Net, etc.

Higher Technical diploma or equivalent relevant experience in the field of Audiovisual Engineering, with a specialization in Audio and Video Technology or a related field.

Your Skills

• Audio-visual production: In-depth knowledge of audio/AV equipment, conference systems, acoustics, and video conferencing tools.
• Office software: Use of office software packages (MS Office, web interfaces, AutoCAD or equivalent).
• Contract management: Handling contracts and stakeholder relations.
• Programming: Of automated Extron and Crestron controllers.
• Networking: Networking and communication protocols (TCP/IP, Ethernet, Dante, Art-Net, etc.).
• Technology awareness: Awareness of emerging AV and video conferencing technologies.
• Work approach: Has a structured and organized approach towards work; is able to set priorities and plan tasks with results in mind.
• Adaptability: Adapts quickly and resourcefully to shifting priorities and requirements.
• Teamwork: Works well in groups and readily fits into a team; participates fully and takes an active role in team activities.
• Problem-solving: Identifies, defines, and assesses problems, takes action to address them.
• Empathy: Is able to put oneself in the shoes of others in order to understand their needs and interests.
• Languages: Spoken and written English or French, with a commitment to learn the other language.

Medical Hazard

Exposure to the risk of falling from heights during scaffolding assembly and dismantling operations.

Given the occupational health risks associated with this position, the selected candidate must obtain medical clearance before a contract offer is confirmed.