Vacant job

Are you driven, engaged, and thrive in a service-oriented role? Then we have the perfect job for you as a Customer Service Representative at Bredband2.

Bredband2 is Sweden's third-largest provider of fiber-based services, supplying over half a million customers daily with internet access both at home and at work. They offer user-friendly communication services such as internet, telephony, data centers, and mobile broadband to private and business customers. In 2026, the company became part of Telia Company, creating new opportunities for growth.

In the role of Customer Service Representative, you will have the opportunity to develop both your technical skills and your ability to interact with customers. Over time, you will participate in further training in areas such as invoicing, email, and chat. In your daily work, you will receive close coaching and support from your team leader, where both work performance and well-being are discussed. A good work environment and professional development are highly prioritized. Your own ideas and initiatives are warmly welcomed to improve working methods.

The primary responsibilities will include handling incoming calls from private customers, and eventually also managing inquiries via email and chat. Your most important task will be to provide customers with the best possible service and assist them based on their specific needs. You will also work with technical support, troubleshooting, and various administrative tasks related to the phone calls.

This is a direct recruitment position, meaning that StudentConsulting handles the recruitment process, but you will be directly employed by Bredband2. Working hours are during office hours, Monday–Friday, although weekend work may occasionally occur. The position is full-time (100%) and starts either at the end of July or on August 19, 2026.

WHO WE ARE LOOKING FOR

• You who have previous experience in customer service and enjoy providing support
• You who are driven, engaged, and goal-oriented
• You who have a technical interest and want to learn more in this area
• Previous experience in technical support is a plus

Every day, Bredband2 focuses on development, appreciation, and community among employees and leaders in the organization. Feedback is an important part of their culture, and every month they measure employee satisfaction and identify areas for improvement for the coming month. At Bredband2, you get the chance to truly influence your workplace!

Do you want to find your future workplace and feel that the description above matches you? Submit your application today, as selection and interviews are conducted on an ongoing basis!