Vacant job

About the role

We are Gothenburg – and we are building the digital society of the future.

We are now looking for you who want to develop solutions that make a difference, together with engaged colleagues who believe in collaboration and continuous development. Become part of us and shape tomorrow's Gothenburg! Our department, Digital Infrastructure, is in an exciting development phase.

We are looking for more smart and engaged employees who want to help build the digital support for the City of Gothenburg of the future. With us, success is not about knowing the most – but about thinking together, challenging with respect, and creating sustainable solutions.

We work agilely and across boundaries to develop and maintain solutions that simplify everyday life – for both employees and departments/companies. Our digital infrastructure extends from national platforms to self-developed services, contributing to a smarter and more sustainable Gothenburg.

As a Technical IT Strategist with us, you will be a key person in the work of building, automating, and maintaining the future identity and access platform for employees and students of the City of Gothenburg.

You will collaborate closely with our Identity and Access teams and contribute to ongoing initiatives to create more flexible, automated, and high-performing solutions.

You will work with:

• Developing the unit's infrastructure within identity and access, together with the Operations team.
• Managing cases classified as 3rd line cases within IAM, together with the Operations team.
• Troubleshooting and finding solution proposals for incidents and problems within IAM.
• Handling different types of 'requests' and 'changes' within IAM.
• Following up and developing proactive measures within IAM.
• Analyzing and resolving security risks within IAM.
• Participating in pre-studies and assignments within IAM.
• Documenting knowledge articles within IAM.

About you

We are looking for you who have a university education focused on IT infrastructure or equivalent experience that we assess as comparable. You have a few years of experience in IT operations and maintenance, and you have worked with support, operations, and maintenance in companies/organizations with an organizational structure consisting of several subsidiaries/departments and many system dependencies. You must have good knowledge of Swedish in both speech and writing.

In the role of Technical IT Strategist, you have experience with:

• Infrastructure, operations, and maintenance.
• Monitoring of environments.
• Management of IT services.
• Case management in ServiceNow or similar.
• Application support.

It is an advantage if you have experience with:

• Identity and access management.
• Powershell.
• Large, complex organizations/large complex architecture.
• Containerization (Docker, Kubernetes).

As a person, you take initiative, start activities, and achieve results whether you work alone or with others. You have a strong commitment and enthusiasm for your work. As part of the team, you drive issues forward and contribute to the development of our solutions. Furthermore, you are motivated by learning new things and developing yourself. You bring new ideas and take initiative for improvements. You actively monitor the external environment within your professional field and regularly reflect on what needs to be developed in your operations.

An important part of your personality is that you are skilled at collaborating, where you listen, are humble, communicate, and solve problems that may arise. You are skilled at communicating and adapting your message to the recipient, both in speech and writing.

As a Technical IT Strategist with us, it is important that you can efficiently identify and analyze the core of a problem and suggest possible solutions. You have the ability to see connections and draw logical conclusions based on limited and/or complex information.

Other

Interviews are planned for weeks 35-36.

About us

Intraservice delivers services and digital infrastructure that help employees and managers in the City of Gothenburg to work smart and efficiently. In this way, we make it easier to work in the city and create conditions for good service to the citizens of Gothenburg. We have a central role in the city's digitalization and automation, and our customers are all of Gothenburg's departments and companies.

We are just over 700 employees working in central Gothenburg. We hope you want to become one of us!

More information: http://www.goteborg.se/intraservice (http://www.goteborg.se/intraservice)

Other

As an employee at Intraservice, you naturally share the City of Gothenburg's approach: we know our mission and who we are for, we care, we work together, and we think new. At Intraservice, you work in a knowledge organization that is constantly developing. Here, there is a high degree of complexity and breadth, as well as many exciting assignments and roles. Much of what we do involves large volumes, where you contribute to social benefit for the city's operations and, ultimately, for the citizens. We work both operationally and trust-based, offer flexible working hours, and strive for balance between work and private life. With us, you receive several health benefits as well as other perks.

Want to know more about salary and our benefits? You can read more about this directly on our website. There you will also find overall salary statistics for the larger professional groups within the City of Gothenburg. Benefits and salary - City of Gothenburg, information about Intraservice can be found here: Work at Intraservice - City of Gothenburg.

Our goal is to be an attractive employer both today and in the future!

Some positions at Intraservice may be subject to war placement with general service obligation in case of heightened readiness or war. Similarly, some positions may be subject to background and register checks.

Since we have already taken a stand regarding the recruitment channels we wish to use for this recruitment, we kindly but firmly decline to be contacted for further offers of competence mediation, advertising, and recruitment assistance.