Vacant job

About the role

Are you our new star? Then you are communicative, driven, and skilled at making customers happy! You thrive on every customer interaction and prioritize making customers return. You see great opportunities to grow with us and take on a responsible role where you have autonomy, gain insight into the company's daily operations, and develop and advance!

We are now looking for energetic and organized colleagues, primarily on a full-time basis, who have a "black belt" in both sales and customer support, as well as high technical competence. You should have at least 2 years of documented experience in sales and some form of technical support. You must have a pleasant customer service attitude, be a good team player, stress-resistant, punctual, independent, and honest – preferably with a sense of humor. Does this sound like part of who you are? Then you are the right person for us. Great importance will be placed on personal qualities, who you are, and what your ambitions are. If you are educated, we see this as a merit, but we also view it positively if you have worked your way up to equivalent experience.

We see you as a technically inclined salesperson and team leader with a strong interest in the latest technology and the sales process that leads to the goal. You will visit customers on-site when needed, but you will also work at Multitech handling visiting customers. You should be excellent at handling technical support questions, sales, and follow-up of already delivered equipment. You will also assist in our service center and, when necessary, perform troubleshooting, repairs, and installations of hardware and software, both at our office and at customer sites.

You will essentially become one of our sharpest spiders in the web. This job philosophy will provide a very varied and pleasant daily routine.

At Multitech, we work closely together in a fast-moving industry where product development is rapid. The organization is flat, and you will receive help from colleagues to get started with both systems and other routines. You will receive coaching and follow-up from your closest colleague and participate in regular meetings with your other colleagues. We are a strong team driven by the desire to always deliver the best results while having real fun at work, where friendship and an open atmosphere are a given!

For the right person, there are unlimited opportunities for advancement and personal development, where you will also have control over most of your time.

In the long term, you will also have significant involvement in purchasing, sales, planning, and operations.

We would like you to have a B-driver's license and, above all, good experience in a similar position from previous roles.

Since the position involves written customer contacts and quote management via email and phone, it is important that you have the ability to express yourself well in both Swedish and English, in speech and writing.

We consider it highly advantageous if you have knowledge of:

• Configuring and setting up Office 365 for corporate customers (including domains, migrating them, setting up Exchange email, and other corporate programs within the Office family).
• Knowledge of cabling and configuring networks at customer sites.
• Substantial sales and support experience.
• Good knowledge and interest in the latest technology/hardware and how computers work.
• Experience with marketing on social media such as Facebook and Instagram.
• Knowledge to handle Adobe software such as Illustrator and Photoshop.
• Knowledge of Windows Server and more.

Multitech's goals:

• The customer should be very satisfied with Multitech and its services.
• The customer should recommend Multitech to others.
• Customers should return to Multitech.

Personal qualities in you:

• Black belt in engaged customer service.
• Social and outgoing.
• Tech-savvy.
• Professional.
• Stress-resistant.
• Honest.
• Positive.
• Service-minded.

We also appreciate that you have a broad social network with many contacts. Are you the person we are looking for? Don't hesitate!

Send your complete CV, preferably with a photo, to [email protected]

Multitech Data AB is a privately owned Swedish company founded in 2000. Our business is focused on providing first-class service to every customer in need of an IT solution. We sell computers, components, accessories, and home electronics via our store and the internet, as well as consulting services and on-site installations. Multitech targets schools, businesses, and private individuals, offering everything from individual computers and consumer electronics to larger holistic solutions and qualified consulting services.

We are located at Örebro University with direct access to campus and students. This gives us a unique position regarding top expertise and knowledge in the IT field. We also strive to always have a wide assortment with very good stock levels to facilitate things for our customers. Since our start in 2000, we have continuously expanded, and the company holds the market's highest credit rating, AAA. Multitech thus stands on a solid financial foundation with good profitability, which always provides maximum security for our customers and employees.

We warmly welcome you to become one of us in our skilled team!