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Case Handler for Educational Administration

MITTUNIVERSITETET

Jämtlands län, Östersund

Previous experience is desired

41 days left
to apply for the job

The Faculty Office at the Faculty of Science, Technology and Media is part of Mid Sweden University's operational support. Around 25 people work here in Sundsvall and Östersund, assisting the faculty's management and departments with decision support, analyses, and administrative support.

We are now looking for a case handler who will work with educational administration at the faculty.

 

Responsibilities

The responsibilities consist of ongoing administration within the faculty's educational programs and courses. This includes taking notes or minutes at subject college meetings and other meetings regarding educational matters, as well as supporting teachers and students in the university's study administrative processes. Other administrative tasks may also occur.

The work is largely performed in the university's systems, such as Ladok, DiVA, Canvas, and NSP, following established processes and routines. In collaboration with colleagues, it also involves monitoring and contributing to the development of these working methods. Administrative tasks at the faculty office may also occur.

The responsibilities may be adjusted based on requirements from the university and faculty management. The work is performed on campus.

 

Your Background

You have a university education at least at the bachelor's level and enjoy collaborating and working with people.

You have experience of similar tasks within higher education.

You are proficient in digital tools and the Office package, and have very good ability to express yourself in Swedish, both orally and in writing, and are also confident in communicating in English.

Merits include:

  • Very good ability to handle questions in dialogue with managers, employees, and colleagues
  • Experience working in Ladok, DiVA, and/or Canvas.

 

Your Qualities

You are an independent person with a service-oriented attitude and a good ability to plan and structure work. As a faculty case handler, you must be meticulous, work systematically, and maintain order.

You take personal responsibility, plan and organize work efficiently, adhere to timeframes, and can reprioritize if necessary. The work can be hectic at times, for example at the start of the semester, requiring good prioritization and sorting skills.

Since the work involves many contacts with teachers and students, great importance will be placed on your personal qualities, as well as initiative, collaboration, and service skills.

 

Employment and Start Date

The employment is a fixed-term full-time position starting from 2026-10-01 or as agreed, but no later than 2027-06-30.

 

Place of Work: Östersund

 

Information

For further details, please contact Office Director Stefan Pettersson at [email protected].

 

Application

Application documents should be in Swedish or English. A cover letter should be attached to the application. We prefer that it is written in Swedish.

 

Submit your application via our recruitment system no later than 2026-08-10.

 

Mid Sweden University, with campuses in both Sundsvall and Östersund, is an institution close to students, colleagues, and the surrounding society. At the same time, we are located next to the sea, forest, and mountains, which creates conditions for an excellent quality of life. New knowledge is created here through internationally successful research and education that contributes to societal development. In this way, we contribute to a sustainable future and a better world.

As an employee at Mid Sweden University, you should be able to combine work with leisure and have a good balance in life. We offer, among other things, flexible working hours, support for fitness activities, salary top-up during parental leave and sickness. You also receive generous vacation days.

Mid Sweden University works actively for equal opportunities and strives to capitalize on the qualities that diversity and gender equality bring to the operations. Salary setting is done in accordance with the central collective agreements RALS/RALS-T. Your personal data is processed and stored in accordance with the data protection regulation. We are happy to receive questions from you who are interested in working with us but decline offers from those who sell advertisements and recruitment services.

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