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- Administrator for Customer Support – Uppsala
Administrator for Customer Support – Uppsala
Poolia ABUppsala län, Uppsala
Previous experience is desired
179 days left
to apply for the job
We are currently looking for an administrator for Arentos customer support at a car dealership in Uppsala. In this role, you will handle incoming calls from customers. You will become an important part of the daily workflow, answering questions, guiding customers, and ensuring that cases are handled quickly and correctly.
The assignment starts in week 29 and is initially on a consultancy basis for 2–3 months, with the possibility of extension up to 6 months. During the assignment, you will be employed as one of Poolia's valued consultants. The position is full-time, 40 hours per week.
Who are you?We are looking for someone who is service-oriented, communicative, and thrives in a role with frequent customer contact via phone. You have positive energy and a professional demeanor, even in situations where customers call with urgent matters.
You are confident working independently and have a knack for organizing and prioritizing in your daily routine.
QualificationsExperience in administrative work
Good experience with customer contact and support via phone
Service-oriented with a clear and informative communication style
Ability to handle multiple cases simultaneously
Good computer skills and system understanding
Fluent Swedish in speech and writing
Experience with invoice processing
Previous work in customer support, the automotive industry, or similar operations
Experience in simple sales or advisory roles in customer dialogues
Experience working at a high pace during periods of varying workload
Apply today!
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