Vacant job

About the Role

We are currently recruiting, on behalf of one of our clients, a Hotel Receptionist for a full-time position in Gothenburg. This role is perfect for you who are passionate about service, enjoy meeting people, and want to be part of a business where the guest experience is always at the center.

As a Hotel Receptionist, you will be the face of the hotel and responsible for providing guests with a professional, welcoming, and service-oriented experience from arrival to departure.

Responsibilities

The tasks may vary, but include among other things:

• Check-in and check-out of guests
• Handling bookings, emails, and phone calls
• Providing information and service to hotel guests
• Handling payments and cash register duties
• Administrative tasks related to the reception
• Handling guests' questions, requests, and issues
• Collaborating with other departments to ensure a high level of service

Qualifications

We are looking for someone who:

• Has a strong focus on service and a professional attitude
• Is communicative and enjoys working with people
• Is organized and can handle multiple tasks simultaneously
• Is responsible and solution-oriented
• Has good computer skills
• Thrives in an environment where the pace can sometimes be high

Previous experience is not a requirement, but we value a genuine interest in service and guest relations.

Preferred Qualifications

• Experience from hotels, reception, or other service roles
• Experience with booking systems and cash handling
• Good knowledge of Swedish and English, both spoken and written
• Knowledge of additional languages

About the Employment

• Full-time position
• Location in Gothenburg
• Working hours according to schedule, which may include evenings, weekends, and some nights
• Start date according to agreement