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- Customer Account Manager at StjärnaFyrkant in Västerbotten
Customer Account Manager at StjärnaFyrkant in Västerbotten
L.T.S. TELEKOMMUNIKATION ABVästerbottens län, Umeå
Previous experience is desired
53 days left
to apply for the job
Together we create joy, creativity, and solve our customers' problems – big and small. Does your heart beat a little faster for service and customer satisfaction? Are you a true star who wants to contribute to your own and the company's development? Then we are made for each other.
What it's like to work with us
At StjärnaFyrkant, you will join a workplace where all our employees are passionate about making a difference – for customers and each other, but above all for those who need it most. Sustainability and charity are close to our hearts.
We build relationships with each other and our customers. Together, we create a workplace characterized by openness, community, personal responsibility, and where every employee has the opportunity to grow, develop, and influence.
The heart of our operations is our employees, and as an employee here, you will spend your days with truly talented and wonderful colleagues who are all driven to do that little extra. At our company, no day is like the other; we are challenged every day but meet those challenges as a team. Together, we create a workplace that is more than just a job!
We play a key role in an important mission – to create a stronger Västerbotten with the right technology!
Your daily life with us
In the role of Customer Account Manager, you will work closely with our corporate customers on our entire offering – from telephony solutions, hardware, IT services, to vehicle technology. With a broad portfolio, there are many areas where we can create value for our customers, and often it is just as much about understanding the customer's business and challenges as it is about presenting the right solution. Therefore, it is important that you have a business mindset, show great engagement, are sensitive to the customer's challenges and needs, dare to be creative and open to change, and have a long-term perspective in everything you do.
You will be based at our premises on Förrådsvägen 15 and must have a valid B-driver's license.
What we expect from you
You will become part of a true star team, with customer satisfaction that is among the highest in the industry. We are looking for a superstar who has a strong drive to create real value for our customers! Not just closing deals, but building relationships and solutions that last over time.
It is important that you contribute positive energy, want to help develop our offering, and contribute to strengthening our brand in Västerbotten. We need you who have a high sense of service, honesty, and quality, as well as good collaboration skills.
Your responsibilities will include among other things:
- Actively prospect and process new customer relationships, as well as develop and deepen existing ones.
- Identify needs and challenges among our customers where our portfolio can create real value.
- Collaborate with our internal specialists within IT, telephony, and vehicle technology to ensure we deliver what we promise.
- Be involved in the development of our offering based on market needs.
- Lead a business from contact, quote, and agreement to implementation and maintenance.
About us
We are a locally owned company with short decision-making paths and an absolute focus on creating a workplace where we can have fun, which gives us energy, and which creates creative and satisfied employees.
We offer a broad product and service offering adapted to our customers' communication needs. We help our customers with products and services within IT, Telephony & Vehicles. The cornerstones of our operations are our values – service, honesty, and quality. This characterizes everything we do for our customers and for each other.
As one of the companies with the highest customer satisfaction and employee well-being in Sweden in our industry, one might think we are satisfied, but we have a long way to go and never want to stop developing. To ensure this, we have, in addition to our environmental certification, also certified ourselves in occupational health and quality to continue strengthening the positive experience for our staff and our customers. We are growing rapidly, have approx. 40 employees, turnover approx. 130 million SEK, are AAA-rated, and are located in Umeå & Skellefteå.
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