Vacant job

As the Night Receptionist, you are the hotel's primary point of contact during the night hours, responsible for ensuring guests receive professional treatment and a safe, well-functioning stay.

Responsibilities:

• Check-in and check-out of guests
• Handling payments and cash reporting
• Booking management
• Answering phone calls and emails
• Performing administrative tasks
• Ensuring fire and safety procedures are followed
• Handling guest inquiries and unforeseen situations during the night

The work is performed at night and on weekends.

Who are you?

We are looking for someone who is self-assured and enjoys working nights. You are service-oriented, solution-focused, and capable of maintaining calm even in high-pressure situations.

• You have the ability to provide excellent service
• Ability to work independently and make quick decisions
• You are driven, attentive, and flexible
• Solution-oriented and take personal responsibility
• Comfortable working alone
• Positive attitude towards night work
• Comfortable with computers and digital systems

To succeed in this role, we look for:

• Experience from the hotel industry, preferably as a receptionist or in a similar role
• Alternatively, experience from other service professions
• Education in hospitality and tourism is a plus
• Good computer skills and experience with digital systems
• Advantageous knowledge of booking systems such as Mews, Opera Cloud, Hotsoft, HMS, or similar
• Good communication skills in Swedish and English, both verbal and written (additional languages are a plus)
• You have a clean criminal record

If you thrive in a nighttime environment and have a genuine interest in service and responsibility, you are warmly welcome to submit your application. We look forward to hearing from you! Selection is made on an ongoing basis.

Top Solution is a contracting company within the hotel and night reception sector.