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Head Waiter for Brasserie NÒR – Clarion Hotel Grand Östersund

Strawberry Services AB

Jämtlands län, Östersund

Previous experience is desired

27 days left
to apply for the job

About Clarion Hotel: Clarion Hotel® is not just a hotel chain; it's an immersive experience that combines Scandinavian hospitality with a touch of premium. Our team members are not merely employees; they are an integral part of the Clarion experience. We pride ourselves on delivering personality and passion, and we always strive for perfection. Join us in shaping the future of hospitality! Clarion Hotel® is part of Strawberry.

Clarion Hotel Grand Östersund is looking for a star for Brasserie NÒR – Our new Head Waiter!

In the heart of the city's pulse, you will find Clarion Hotel Grand Östersund – a vibrant hotel within walking distance of everything Östersund has to offer. With 197 hotel rooms, 11 meeting rooms, a relaxation area with pool and sauna, as well as our pulsating bar and restaurant NÒR, we are a destination in ourselves!

We are looking for you, with a twinkle in your eye and a burning heart, who wants to put restaurant NÒR on the map in Östersund. Together with the team, you will have the chance to further develop and refine our concept so that NÒR continues to be the city's natural meeting place.

About Brasserie NÒR:

NÒR is a modern European concept with Nordic cuisine in focus, designed to become the local population's first choice. Our chefs develop well-known classics through a mix of Scandinavian and Central European dishes. We believe that a dish is never better than its ingredients, we work seasonally, and we place high demands on our suppliers' quality and sustainability engagement – all so that our guests can enjoy with a clear conscience.

Who are you?

One of our current head waiters has stepped up to new, exciting challenges, and now we are looking for you who wants to take the baton! You have solid experience from the industry and a burning interest in food and drink. Your energy is contagious, you are proactive, creative, and a true problem solver. You are driven by collaboration both within and between departments and take full ownership – not just for your area, but for the guest's total experience. Always and every time!

You will have an incredibly important role in creating a unique experience for the restaurant's guests and leading the team to provide phenomenal service.

In your role as Head Waiter, you will:

  • Be the heart of operations: You are operationally active and a clear part of the team, ready to perform all tasks required to ensure the guest has a fantastic experience.
  • Drive upselling: Lead and inspire the team to maximize upselling and be a role model in every guest interaction.
  • Create unforgettable experiences: Together with your colleagues, you ensure that every guest receives a total experience they will not soon forget.
  • Lead and distribute work: Be responsible for scheduling and work distribution within the department in consultation with your direct manager.
  • Promote success: Constantly work for increased profitability, high quality, and to meet set forecasts/goals.
  • Develop routines: Together with your direct manager, create and ensure that routines are followed.
  • Responsible for the daily cash: Ensure that the daily cash is balanced and correctly reported.

The position also includes:

Planning your time outside of service, being willing and capable of performing all tasks carried out by the department's staff – being in the operations and part of the team and spreading your knowledge and passion is a given. Working with your own station. As well as other tasks assigned by the Restaurant Manager.

Employment level: 75%. The position involves work during days, evenings, and weekends. Working hours are distributed during the day, evenings, and every other weekend according to a rolling schedule – just like it is when working in Hotel & Restaurant!

Start date: By agreement. Salary: According to agreement.

Are you as curious about us as we are about you?

We process all applications continuously, and the position may be filled before the application deadline.

Want to know more about Clarion Hotel Grand Östersund? Follow us on Instagram for exciting updates and a glimpse into our world!

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