Vacant job

Become the link between business and technology with our client, where you will drive the development of tomorrow's IT services. In a high-functioning team, you will have a strategic key role with a focus on innovation and long-term customer relationships.

About the role

As a Customer Solution Lead (with a clear Solution Architect and pre-sales focus), you will act as a strategic and operational bridge between business needs and technical delivery. You are responsible for identifying and shaping IT solutions that are both technically sustainable and commercially competitive.

What we offer

• A permanent position in a dynamic environment offering significant opportunities to influence the service portfolio
• Work closely with both strategic decision-makers and technical experts
• Opportunity to drive initiatives from idea to implementation in a mission-critical role with significant responsibility
• A key role in sales, solution design, and the development of future IT offerings and service portfolio

Responsibilities

The role entails overall responsibility for driving the development and improvement of IT services, focusing on translating customer needs into viable and profitable solutions.

• Identify business opportunities and define new IT services and solutions
• Ensure that new initiatives are technically, commercially, and deliverable-wise feasible
• Coordinate technical teams and Service Delivery Managers during implementation
• Responsible for pricing and actively contribute to proposal work
• Ensure services are correctly documented and communicated to the customer
• Actively maintain and develop the service and sales pipeline
• Support customer dialogue, customer plans, and overall customer strategy
• Work closely with the sales organization in the pre-sales phase to design customer-specific IT solutions

We are looking for someone who

• Has experience as a Solution Architect, Pre-sales Architect, or similar role within IT infrastructure or services
• Has advanced knowledge in service development and IT delivery in complex environments
• Has the ability to identify and translate business opportunities into technical solutions
• Has experience working with customer relations and business development
• Is proficient in documentation and quality assurance of IT services
• Fluent in Swedish

It is an advantage if you have

• Good knowledge of English
• Experience with pricing and proposal work within the IT sector
• Background as a system architect or business analyst

To succeed in this role, you possess the following personal qualities:

• Adaptable
• Goal-oriented
• Stable
• Responsible
• Socially self-assured
• Intellectually curious

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply continuous selection and will remove the advertisement when a sufficient number of candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one is not needed. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the role and to promote equality, diversity, and a fair recruitment process.