Vacant job

As an age control officer and Mystery Shopper, you will travel around the country on what is called a "loop" in a team of two employees. You will drive our company cars and stay at hotels during these loops. The company will, of course, cover costs such as accommodation and fuel. Therefore, it is important that you have a manual B-driver's license and good driving experience so that you feel confident on the roads.

To work with us, you must be able to sleep away from home Monday–Friday for 2–3 weeks per month.

The loops can vary between 2–5 days in a row. This means that depending on the month and assignment, the amount of time you work and sleep outside of Umeå may vary.

Working alone is possible, but you will mostly work in teams of two.

During your work, you will visit shops, cafés, restaurants, and similar establishments to conduct so-called "mystery purchases" of items such as games, tobacco, medicine, and alcohol. The purpose is to measure whether the sales outlet requests ID for age-restricted goods.

The role starts with an introduction in late August.

The work involves age controls, i.e., checks to ensure that alcohol is not sold to minors (Alcohol Act Chapter 5, Section 5). These assignments focus on ensuring age control through mystery purchases. To be a mystery shopper in the age range where age control is required, you must be at least 20 years old and/or of an age that is representative for the legal purchase of alcoholic beverages.

This ensures that all mystery purchases are conducted by an age-representative controller and that all shops are checked on the same grounds. The age controls are carried out for preventive purposes.

Furthermore, working as a Mystery Shopper involves conducting anonymous quality measurements. This means you will visit a unit and act as a regular customer following a specific scenario to assess specific criteria in the experience of your visit. We help our clients develop quality and sales in customer interactions and ensure that established routines are followed continuously.

Knowledge Requirements:

You must have a manual B-driver's license and be fluent in Swedish, both spoken and written.

It is a merit to be good at expressing yourself in writing and to have an eye for detail, as much of the work involves report writing. If you have previous experience in service jobs and/or cash register experience, we view this as a bonus.

The work can be combined with light distance studies or other flexible part-time jobs. The workload varies from month to month depending on our clients' assignments. Working hours are primarily during the day, but evening and weekend work may occur. You need to be able to work 2–3 weeks per month, including sleeping away from home Monday–Friday during those weeks.

Applications are only accepted via the application portal. Selection is ongoing, and you will be contacted by phone if you proceed to an interview in the recruitment process.

Better Business is a niche security and investigation company with more than 30 years of experience. With over 12,000 client objects, we now cover all locations in the country. We are proud to be a leading company in the industry and one of Sweden's fastest-growing companies. Our main purpose is to prevent and uncover internal shrinkage and to measure and improve the customer experience. Our services are used in retail, grocery stores, hotels, restaurants/nightclubs, gaming companies, shipping companies, train, and airline companies to give our clients increased knowledge and good control over their operations.

We look forward to receiving your application!