Vacant job

ALS Scandinavia AB is part of ALS Group, one of the world's largest contract laboratories for chemical analysis. In the Nordic region, we have approximately 420 employees, with laboratories in Luleå, Stockholm, and Landskrona (Sweden); Humlebæk and Odense (Denmark); Oslo (Norway); and Helsinki (Finland).

In Luleå, we operate one of the world's most advanced commercial laboratories, specialized in elements and isotopes.

Read more at www.alsglobal.se (https://www.alsglobal.se)

Do you want to become a key part of our successful customer service team and help our customers with first-class service? We are now looking for a new team member – and we hope it’s you!

About the role

As a Chemist in our technical customer service, you will handle internal and external customer cases. You will provide advice on test selection, answer questions regarding analysis results and pricing, and manage contact with subcontractors. The role also involves reporting results to customers and handling basic invoicing.

Qualifications

This role requires a strong customer focus. To thrive in this position, you should have a genuine interest and willingness to communicate clearly, deliver excellent service, and resolve issues that arise. You work with a positive attitude, are structured, detail-oriented, quality-conscious, and take ownership of driving cases forward – even when the pace is fast.

We are looking for someone with a university or college degree in a natural science field. Experience from laboratory work, customer service, and strong computer skills are considered meritorious.

Since communication with both Swedish and international customers is central to the role, it is important that you have excellent proficiency in both Swedish and English, both spoken and written.

You will primarily use our laboratory data system, and you should have good knowledge of Microsoft Office.

What ALS offers

We offer a great sense of community in an exciting environment with advanced technology and expertise. You will have the opportunity to influence and develop within an international company focused on good values, responsibility, and a drive to succeed.

Benefits include a wellness allowance and the possibility of taking a wellness hour during working hours.

The position is fixed-term for 6 months, with a desired start date of September 1, 2026. There are good prospects for extension.

You should be prepared to work shifted hours on certain days.

Interested?

Please send your application including a CV and cover letter by June 15, 2026.

We will conduct interviews on an ongoing basis, and the position may be filled before the application deadline – so please do not wait to apply.

We look forward to receiving your application!

For further information regarding the position, please contact

Ulrika Karlsson, Group Manager Customer Service Sweden

08-52 77 52 09, [email protected]

Trade Union Representatives:

Unionen: Jenny Lundmark, 0920-28 99 64, [email protected]

Please note that applications are not accepted via email – please submit your application via the "Apply via external website" link.