Vacant job

Do you have a knack for structure, an eye for detail, and thrive as a problem solver? As a Warranty Administrator, you play a key role in ensuring customers receive the best possible service throughout the entire warranty process.

About the role

As a Warranty Administrator, you are responsible for handling and administering warranty claims from start to finish. The role involves reviewing claims, communicating with customers and suppliers, and ensuring that all cases adhere to current guidelines and agreements. The work requires collaboration with various parties to create a smooth process and high customer satisfaction.

Key responsibilities:

• Administer and handle warranty claims in accordance with current agreements and guidelines
• Facilitate dialogue with customers, suppliers, and workshops
• Review and analyze documentation to ensure warranty requirements are met
• Follow up on ongoing warranty cases and ensure they are handled within the specified timeframe
• Generate reports and compile statistics related to warranty cases

We are looking for someone who:

• Has experience in warranty administration, administration, or similar tasks within the automotive industry or another technical environment
• Has a good understanding of contracts and warranty obligations
• Is meticulous, structured, and has strong analytical skills
• Communicates clearly and enjoys collaborating with various parties
• Has experience working with business systems and good knowledge of the Office suite
• Fluently speaks and writes both Swedish and English

What the role offers:

• A varied and developing role in a dynamic work environment
• Opportunity to deepen expertise in warranty administration and administrative processes
• Work in close collaboration with colleagues and external partners
• Competitive conditions and good opportunities for professional development

Does this sound like the right challenge for you? Submit your application – we look forward to hearing from you.