Vacant job

We now welcome you who want to make a difference by delivering top-class service to our 2.7 million customers! We are looking for new colleagues starting in August 2026.

You are important to us!

As a Customer Service Representative at Tre, you play a key role; you are the ear to the ground and the first point of contact for our customers. In your role, you primarily handle incoming calls via phone, but also manage cases via email. You will work in a great team environment where you together take ownership of our customers' cases and ensure that all situations are resolved in the best possible way by offering our customers the best service and a friendly, professional attitude. Upselling will be a natural part of your work, and you will also have excellent opportunities to develop and deepen your knowledge in the field.

We offer you

• To be part of one of Sweden's best workplaces according to Great Place To Work, and we are proud partners of Women in Tech and Tjejer Kodar.
• The position is a permanent employment with an employment rate of either 80% or 100%, where you together with your manager will determine which form of employment suits you best.
• A unique training and certification in the communication method CXP, Customer Excellence Program.
• Continuous education and development; the position starts with introductory training, and afterwards you are offered individualized training.
• To be part of delivering critical infrastructure and contributing directly to societal benefit.

About you We are looking for you who want to make life easier for our customers while contributing to strengthening Tre as a brand. You enjoy helping others, are engaged, and are motivated by finding solutions to problems.

You are a team player with a curious attitude and see learning as a natural part of the job. You adapt easily to different people and situations, show perseverance, and are driven to achieve results. With your engagement, you contribute to inspiring both customers and colleagues.

For the role, you must be at least 18 years old and able to communicate fluently in both Swedish and English, both orally and in writing. Previous experience in service or sales is an advantage.

Some practical information

• The position is a permanent employment at 80% or 100% starting in August.
• We offer a fixed base salary, commission, and a monthly bonus.
• You will work from our nice office building at the Globen area in Stockholm. Our opening hours are Monday–Friday 09:00–18:15, and you are scheduled based on the business's staffing needs.

How our recruitment process works ✨

• Application: Smooth and easy, by answering a few selected questions. No CV or cover letter is needed.
• Tests: If you meet our basic requirements, such as age and availability, you will receive an invitation to take our tests. These are an important part of our overall assessment, so please complete them as soon as possible to continue in the race!
• Phone interview: Here we go through the role and check if we are a good match, from your side and ours.
• On-site interview: You will come in for a competency-based interview on-site and see more of what it is like to work with us.
• References & background check: We conduct reference checks and a background check.
• Offer: If everything feels good from both sides, we look forward to welcoming you to our team!

Send in your application!

Does this sound like something for you? How fun, we look forward to your application!

Applying for the job is simple and quick; you only need to answer a few selection questions directly in the ad. To give everyone the same chance to show their potential, we use tests as the first step in the recruitment process.

For our final candidates, we conduct a background check. You will receive more information about this during the recruitment process.

Warmly welcome to us at Tre!

We are driven by constantly trying to do things better, in new and different ways. We see ourselves as a crucial part of Sweden's societal structure, because we know that reliable connectivity is an important cornerstone in today's digital world.

Tre was born as a challenger and is an organization in constant motion. We strive to be at the forefront in everything we do. We are convinced that it is the people and the culture at Tre that are decisive for our development.

When you start your journey at Tre, there are endless opportunities to grow and develop with us.

WE THINK LIKE CHALLENGERS – In a changing world, we at Tre are curious and always open to new solutions. At Tre, we adapt the path forward as we try and learn what works best.

WE WORK LIKE CHAMPIONS – At Tre, we always do our best. We take ownership of our task, set clear goals, and keep focus on what creates the most value for the business.

WE ACT LIKE BUDDIES – At Tre, we are cool colleagues. We collaborate with each other across teams and functions, we bounce ideas, give and receive feedback.