Vacant job

Visiting one of Telenor's stores should be a world-class experience! Our customers are therefore met by staff with good knowledge of our products and services. We always strive to find the best solution for every customer and make the complicated simple in all situations. So, are you looking for a workplace where you can contribute to the most important thing there is – human relationships? Then you are welcome to join us at Telenor!

We need you who is on your toes! You have a genuine desire to learn and develop so that we can meet customers' constantly changing needs – today and tomorrow. 

Motivation and engagement are highly valued by us, and we see this as the foundation for creating results and long-term success. We are looking for you who have discipline in your work – you take responsibility and ensure that your tasks are completed in an efficient manner. You see opportunities where others see obstacles and take initiative to create the best conditions – for the customer, the team, and yourself.

To apply for this position, you must be at least 18 years old and proficient in Swedish, both spoken and written. Previous experience in customer contact, such as in customer service or sales, either over the phone or in a store, is also an advantage. If you also have basic knowledge of sales techniques, we see this as a big plus.

As a retail salesperson, you are at the heart of our operations – in the customer meeting. Opening the doors to the store means stepping right into the pulse of the action. This is where we help our customers get a better subscription, the latest hardware, or sort out billing issues. It is simply about removing daily distractions so that our customers can focus on what is important in life.

• Provide world-class customer service: You meet customers where they are and create an experience that exceeds expectations.

• Advisory: By combining product knowledge and empathy, you guide the customer to the right solutions.

• Contribute to campaigns and activities: You stay updated on current offers and contribute to a pleasant and engaging store environment for all visitors.

• Keep the store in top shape: In close collaboration with the team, you ensure a pleasant, well-organized, and inviting store environment.

We are better together. With us, you are met by a family-like and inclusive culture, a strong shared value base, and leadership that gives you freedom and agency. We believe in giving each other trust and freedom to act and make decisions, while also being there for each other in good times and bad. 

We support relationships and communities. Telenor is a community-supporting company, and here your work gets a greater purpose. We create value for millions of people every day and have a customer-centric approach where human relationships are at the center.

We make room for life. We are there through all phases of life and offer security packages in the form of, among other things, collective agreements, occupational pension, wellness allowance, and the opportunity to tailor insurance solutions that fit you, for your needs here and now. As a permanent employee, you also have our benefit of "two give-me-a-break-days" per year, which gives you an extra pause with the opportunity for recovery and well-being.

We invite you to an exciting career journey. Your development is at the center, and with us, learning is part of the culture. In the stores, we focus on coaching, developing, and giving you the right tools to thrive and grow. Telenor offers both physical and digital training adapted specifically for your development journey. Through Växa, our education platform, and other learning initiatives, you thus have the opportunity to develop and shape your own career. The majority of our positions are filled internally, so when you want to move forward, the opportunities are here. 

Apply to us today       

Do you want to take your next step in your career with us? We look forward to your application! We meet candidates continuously, so get in touch today. Please note that we do not accept applications via email.

Good to know

If you proceed in the recruitment process, you will take three tests focusing on your personality and skills. According to Telenor's policy, we also conduct background checks on the final candidate in all recruitments.