Vacant job

We are now looking for you who want to become part of an exciting energy company, specifically GodEl!

Are you service-oriented, communicative, and thrive in a role where you create security for customers by providing clear answers and quick help? Then you might be the right person for us.

As a customer service representative, you will be the company's first point of contact and help customers with questions regarding contracts, invoices, prices, electricity consumption, and other energy-related matters. You will become an important part of a team that works every day to give customers a smooth and positive experience.

Your responsibilities:

In the role, you will among other things:

• Receive and handle incoming calls from customers
• Respond to customer inquiries via email
• Help customers with questions about contracts, invoices, moves, and electricity consumption
• Perform some administration related to customer cases

We are looking for you who:

• Have previous experience from service, support, or sales
• Have a professional and service-oriented attitude
• Are structured, meticulous, and calm even when the pace varies
• Enjoy taking own responsibility and helping customers find solutions
• Are curious and thrive in a fast-paced and changing organization
• Have good communication skills and express yourself well in Swedish and English
• Have an interest in the energy industry or a willingness to learn more

About the company & what they offer:

• Salary range: 28,500–29,500 SEK/month. Individual salary setting based on experience.
• Secure conditions: Pension plan with a contribution of 6.2% (from the year you turn 25), Wellness allowance of 4,500 SEK/year, Good conditions for leave and work-life balance.
• A values-driven workplace with an inclusive culture – we welcome you as you are and value your experiences and ideas.
• Good development opportunities: Training and workshops. Opportunity to drive your own initiatives and participate in projects.

GodEl is today Sweden's sixth largest energy company and in addition one of the fastest growing. Today, GodEl's workforce consists of 36 engaged employees in a flat organization, all based at GodEl's office in central Sundbyberg, close to both the subway, cross-train, and commuter train. The customer service team at GodEl consists of 16 employees divided into two teams: Customer Service and Operations Support, each led by their own team leader. The work is primarily performed from the office, but the possibility of remote work up to two days per week exists.

About us

Recruitive is a service provider within recruitment and staffing with a comprehensive offer within the white-collar sector.

We are an authorized Staffing & Recruitment company and have collective agreements with Unionen and Akademikerförbundet. All our employees are offered a wellness allowance, occupational health care, and monthly staff events. As an employee at Recruitive, you will also have a consultant manager available to you throughout the employment period. The consultant manager's task is to help you develop in your professional role and ensure that you thrive at your workplace.

We recruit tomorrow's customers and take your personality seriously! Therefore, we are always looking for new employees who want to join an exciting company with the staff in the first place!