Vacant job

About You

You are a leader who develops employees through a coaching approach. You lead your department professionally with care for both customers and employees, guided by the company's core values. The automotive industry is a dynamic sector undergoing rapid digital development. Therefore, we are looking for you who are flexible and solution-focused with a strong ability to drive change.

You are driven by working towards clear goals and have the ability to prioritize between strategic and operational work to best support the business today and tomorrow. We are looking for someone who understands the importance of planning operations and sees the potential in process-driven work. Through empathy, clarity, and collaboration, you lead your team, and follow-up is a priority for you.

We require that you have at least three years of documented leadership experience, preferably from a customer-facing business. Your leadership skills are most important to us – we provide you with the knowledge and tools you need to succeed in the role.

About the Job

In Norrköping, an experienced team of vehicle technicians and service advisors work together, totaling approximately 20 people. As a Service Manager here, you will have the opportunity to develop as a leader in a company with a strong focus on customer satisfaction and a coaching leadership style. Together with your team, you aim to provide every customer stepping into Holmgrens Bil in Norrköping with a safe and welcoming place to receive professional help with their car.

In your daily work, the focus will be on coaching and developing your team, as well as being responsible for the department's customer satisfaction and other KPIs. You drive the daily operations within service and workshop, holding budget, P&L, and personnel responsibility, and report to the site manager.

Key responsibilities include:

• Optimize costs, monitor key figures, and improve profitability
• Ensure customer and employee satisfaction
• Maintain Holmgrens Bil's concept, implement centrally decided decisions, and collaborate with our central business support units

Holmgrens Bil in Norrköping is an authorized workshop for the brands BMW, MINI, Ford, and MG.

Location: Norrköping
Start Date: According to agreement

What Holmgrens Bil Offers

Holmgrens Bil offers an exciting workplace built on healthy values in a dynamic industry. Our brand promise We Care and our core values joy, respect, responsibility, and thrift permeate everything we do and stand for. This applies not only to our customers but, above all, to all our employees. Here, you have opportunities for both personal and career development. Holmgrens Bil also offers a range of employee benefits, from wellness allowances to the opportunity to use a mountain cabin in Björnrike. As an employee here, you can feel secure – we are covered by a collective agreement!

Get to know us better by visiting our Instagram and career page.

Application

Please submit your application by June 10, 2026. We are working continuously with the selection process, so do not wait to send in your application. For questions or inquiries, contact Site Manager Dennis Horvath via email at [email protected] or phone 070-166 16 27.

We look forward to receiving your application!