Vacant job

It is no secret that the people are behind Hertz Sweden's success. The cars are the foundation of our operations, but it is the employees' engagement, knowledge, and care that make us the leading car rental company we are.

To our largest rental station at Arlanda Airport, we are now looking for several service-oriented Customer Sales Representatives who want to be part of an exciting daily routine where no two days are alike. Flexibility towards our customers is very important to us, which means working hours will vary throughout the week between 06:00–23:00.

About the role

As a CSR with us, you play a central role in the customer's overall experience – from the first contact and car handover to the return. Your mission is to create a smooth, secure, and positive rental process where both the customer and the car are in focus.

Your responsibilities include, among other things:

• Handling bookings and customer inquiries via phone, email, and in person
• Renting out cars and drawing up rental agreements
• Receiving and delivering cars, as well as planning the station's available fleet
• Cleaning, preparing, and handling minor damage to vehicles
• Ongoing administration related to the operations

Who are you?

We believe you thrive in a service-oriented role and gain energy from meeting people. You are responsible and driven by solving problems in a fast-paced environment. Perhaps you have previously worked in service, sales, hospitality, retail, or transport. You share our core values – safety, service, joy, and respect – and appreciate teamwork where we together create the best possible customer experience in all situations.

A requirement for the position is a valid B driver's license, as well as fluent Swedish and English skills, both verbal and written. Furthermore, we believe you are an administrative star who has a knack for learning new systems and wants to develop within both customer service and administration.

This is Hertz 💛

Hertz meets people's need for mobility with smart mobility solutions. We are driven by care for our customers, people, and the world around us. We are a family-owned business with the yellow heart in everything we do, and with a strong social commitment that supports organizations such as Maskrosbarn, Childhood, and the Swedish Childhood Cancer Foundation. We believe in diversity and want our organization to reflect both society and our customers, where all employees are referred to as "Co-owners" (Medansvariga).

What we offer

• Collective agreement: Unionen & Transport
• A workplace characterized by a strong service culture
• Great opportunities to influence and develop our customer experience
• Good development opportunities within a fast-moving organization
• Amazing colleagues and much more

Selection is ongoing, and the position may be filled before the application deadline, so welcome to submit your application today!

Background checks may be conducted on final candidates.

Contact person

Anne-Lie Jansson

[email protected]