Vacant job

Your Role

The Service Desk team is distributed across several locations.

The role involves traditional First Line and Second Line support, handling IT cases for the customer's end users.

Continuous improvement, efficiency, and a strong customer focus should be the guiding principles in your daily work.

Competency Profile

• Previous experience working in a Service Desk, along with the basic IT knowledge required for this role.
• Experience with case management systems, preferably ServiceNow.
• Excellent command of both Swedish and English, in speaking and writing.
• Valid B-driver's license and access to your own car.

As a person, you are goal-oriented, driven, detail-oriented, analytical, and service-minded. Your communication skills and service awareness are well-developed, and you collaborate easily with both your colleagues and external customers. We believe you can easily switch between different tasks and manage multiple priorities simultaneously.

What Axians Offers

We offer a workplace where you are at the center – your well-being, your development, and your drive. Our values are the foundation of everything we do. We are driven by a culture that provides the conditions for your learning, and we value a strong sense of community.

Benefits (including but not limited to):

• Wellness allowance
• Training tailored to your needs
• Share savings program
• Reduced working hours

We have a collective agreement, which provides security as an employee. This includes, among other things, pension, parental leave pay, sick leave pay, insurance, and much more.

Who Are We?

Axians is the brand of VINCI Energies within ICT (Information and Communication Technology). We design, implement, operate, and manage smart ICT solutions. Our goal is to simplify and optimize IT and communications for our customers and assist them in their digital transformation. Axians delivers solutions and services to a wide range of organizations in both the private and public sectors.

Apply today and join us! For questions, please contact the recruiting manager, Mikael Lindman, at [email protected].

We use tests in the selection process that take approximately 18 minutes to complete. This streamlines and automates the recruitment process, providing a more objective and non-discriminatory hiring process.

Welcome to Axians!